Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
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Chigo Ugoalah

612 - 9015 120 St, Delta,BC

Summary

Senior District Sales Manager with more than 14 years of Medical Device and Dental industry experience and success with Dentists as the principle point of contact. Passionate about transforming territory sales, large account management and developing people. Capable of working both collaboratively with team members as well as independently. Effective communications skills with the ability to negotiate and deliver complex information in clear concise manner. Demonstrated track record of aligning sales and marketing initiatives to influence buying decisions. Confident in using insights and adapts selling approach based on customers' needs and situation. Resolves complex solutions and implements data-driven recommendations. Skilled in learning and adapting to changing environments in competitive landscapes. Understands customer needs and provides optimal solutions. A performance oriented Sales Leader proficient in consultative selling with knowledge of the Challenger technique. A strategic planner skilled with using SWOT analysis to maximize sales opportunities, increase revenues, and support business growth.

Overview

18
18
years of professional experience

Work History

Sr. District Sales Manager, Western Canada

Orascoptic
11.2017 - Current
  • Maximized sales performance by cultivating performance-oriented culture with well-structured individual and team targets.
  • Sourced new leads through daily cold calling and developed deep client relationships to promote sales.
  • Managed book of business valued at $1.5 million across 4 provinces.
  • Developed quarterly, monthly and weekly forecasts
  • Grew YOY sales 15% by consistently meeting and exceeding quotas.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
  • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
  • Attracted new clientele and developed customer relationships and brand loyalty by hosting product-focused events.
  • Tracked weekly sales to develop detailed reports for senior leadership, using Dynamics 365 CRM
  • Attended and represented Orascoptic at customer events including regional events and national trade shows
  • Worked diligently with dental professionals to forge lasting relationships and assist in solving unique business problems.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Territory Account Manager

Clinical Research Dental
05.2014 - 11.2017
  • Managed over 700 accounts within BC and Vancouver Island territory.
  • Developed and presented talks on available products and services that could meet current business needs.
  • Strong focus on promoting endodontics sequencing products
  • Set and achieved company defined sales goals.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Kept detailed records of daily activities through online customer database.
  • Worked closely with KOLs

Dental Sales Representative

Philips Electronics - Sonicare
01.2010 - 05.2014
  • Independently managed 1500 dental accounts across British Columbia, increasing Sonicare market share for power toothbrushes and whitening
  • Consistently exceeded quarterly quotas on average 15%
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Conducted Lunch and Learn product educational sessions in dental offices, schools, trade shows and study clubs
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and successfully managed first ever Key Account in Canada
  • Worked closely with KOLs

Commercial Sales Representative

RID OF IT
03.2008 - 12.2009
  • Identified business prospects in target markets and developed defined marketing plans to attract new clients. Example: dollar based incentive programs
  • Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
  • Presented information to customers, peers and management.
  • Demonstrated negotiation skills by growing sales 80% in first year

Sales Associate

Bell Mobility
03.2006 - 02.2008
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside Field Sales Rep to acquire corporate cellular accounts
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Grew sales 86% over previous year
  • Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.

Account Manager, Inside Sales

Hcareers
02.2005 - 03.2006
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Managed 260 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
  • Used CRM software (SalesForce) to maintain detailed contact logs and account records.
  • Achieved monthly quota and grew sales to 30% within first year, best performance, 302% to target

Education

Master of Arts - Professional Communication

Royal Roads University
Victoria, BC
2015

Associate of Arts - Journalism

Langara College
Vancouver, BC
2000

Skills

  • Team-building
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Strategic Planning
  • Analytical and Critical Thinking
  • Strong negotiation
  • Self-Motivated
  • Organization and Time Management
  • Problem-Solving
  • Strong oral and written communications including presentation

Accomplishments


  • 2023 quota $1.6 million; YTD actual $1.12 million (currently 68% to plan)
  • Q2 quota $497,000 achieved $510,000 (102%)
  • Q1 quota $387,000 achieved $617,000 (159%)
  • Presidents Club 2020 and 2021
  • Successfully developed and implemented Key Accounts Program in Canada
  • Collaborated with team of three to negotiate and sign largest group account in Canada (123Dentist)
  • Key member in signing Edmonton District Dental Society
  • Grew territory average 15% year over year, taking region from $1.25 million to nearly $2 million
  • Authored exceptional Master's thesis' at three international conferences: Sweden, Orlando, New York


LEADERSHIP


  • Strata Council President 2019 and 2020 - led five member executive team, implemented strategic plan for cost cutting measures, developed rules and by-laws, hired vendors, negotiated contracts
  • 3-year member of Sales Advisory Council
  • 2-year member of Professional Advisory Council - Vancouver College of Dental Hygiene

Hobbies

An avid photographer with a passion for fitness. Some of my favourite styles are people and studio portraits, landscapes and just recently discovered...photographing birds. The gym is my time to decompress and mentally strategize and find resolutions to issues.

Timeline

Sr. District Sales Manager, Western Canada

Orascoptic
11.2017 - Current

Territory Account Manager

Clinical Research Dental
05.2014 - 11.2017

Dental Sales Representative

Philips Electronics - Sonicare
01.2010 - 05.2014

Commercial Sales Representative

RID OF IT
03.2008 - 12.2009

Sales Associate

Bell Mobility
03.2006 - 02.2008

Account Manager, Inside Sales

Hcareers
02.2005 - 03.2006

Master of Arts - Professional Communication

Royal Roads University

Associate of Arts - Journalism

Langara College
Chigo Ugoalah