Chiffon Lockhart
Cambridge,ON
Summary
To obtain with as a member of your organization that will allow me the opportunity to contribute my knowledge and skills in the hospitality industry and in the health care industry and assist in the advancement of an Innovative company
Overview
18
18
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Fifty Yard Line
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Patient Care Technician
Longleys Home Care
06.2022 - 03.2023
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Food Server
Lyford Cay Club
10.2004 - 12.2015
- Cultivated warm relationships with regular customers.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Conflict Resolution And Team Building
College of The Bahamas
Oats Field08.2011
Customer Service And Food And Beverage Training
College Of The Bahamas
Oats Field08.2010
Diploma - Patient Care Technician
Early Access Training College
Prince Charles10.2000
Graduated 12th Grade -
R M Bailey
Robinson Road06.1992
Skills
- Food and Beverage Orders
- Banquet Coordination
- Portion Sizes
- Beverage Preparation
Certification
- Area of certification, Company Name - Timeframe
Timeline
Patient Care Technician
Longleys Home Care
06.2022 - 03.2023
Food Server
Lyford Cay Club
10.2004 - 12.2015
Food and Beverage Supervisor
Fifty Yard Line
Conflict Resolution And Team Building
College of The Bahamas
Customer Service And Food And Beverage Training
College Of The Bahamas
Diploma - Patient Care Technician
Early Access Training College
Graduated 12th Grade -
R M Bailey
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