CHIEMELA ANUMBA
Vancouver
Summary
Dynamic customer service professional with a proven track record at Blue Chip, excelling in fast-paced environments. Recognized for exceptional communication and problem-solving skills, I consistently achieved sales quotas while fostering a positive team atmosphere. Detail-oriented and reliable, I am committed to delivering outstanding service and enhancing customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Blue Chip
10.2024 - Current
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Worked in fast-paced, ever-changing environment.
- Completed opening, closing and shift change tasks by following company guidelines.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Organized food preparation stations and regularly replenished supplies.
AMFA T-ball Coach
AMFA
abbotsford
03.2024 - 07.2025
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Mentored team members in order to build confidence and foster a supportive environment.
- Encouraged players with positive reinforcement during game play or practice sessions.
- Observed practices and games in order to evaluate player performance levels and provide feedback.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Part-Time Crew Member
McDonald's
07.2021 - 07.2023
- Accurately recorded orders and ensured that customer requests were met
- Used excellent customer service skills to ensure an accurate and pleasant checkout experience
- Always maintained a neat and clean environment
- Approached each shift with enthusiasm, honesty, and integrity
- Perfect record for punctuality and reliability, while always willing to take extra shifts to cover staff absences or exceptionally busy times
- Used problem-solving skills to address any customer issues or concerns
Education
High School Diploma -
Yale Secondary
Abbotsford, BC06-2024
Skills
- Adept communication skills
- Honest
- Reliable
- Positive
- Self-motivated
- Professional
- Organized
- Detail-oriented
- Fast
- Efficient
- Time management
- Quick learner
- Proficiency in problem-solving
- Team player
- Customer service
- Food preparation
- Coaching skills
- Communication skills
- Strong teamwork
References
AVAILABLE UPON REQUEST.
Timeline
Customer Service Representative
Blue Chip
10.2024 - Current
AMFA T-ball Coach
AMFA
03.2024 - 07.2025
Part-Time Crew Member
McDonald's
07.2021 - 07.2023
High School Diploma -
Yale Secondary
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