Chiedza Matare
London,ON
Summary
Aspiring driven Programmer with keen analytical problem solving and troubleshooting abilities. Thrives in challenging, fast-paced environments through multi-tasking and organization skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrator
Gainmass Construction
London, Ontario
06.2024 - Current
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Compiled data from multiple sources into comprehensive reports for management review.
- Prepared presentations using Microsoft Office Suite applications.
- Developed spreadsheets to track project progress, budgets and other related data.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Assisted in the development of new administrative systems, procedures and policies.
- Provided technical assistance with computer hardware and software issues when needed.
- Answered incoming calls and responded to customer inquiries.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Responded promptly to customer complaints in a professional manner.
Social Media Manager
FIF Ministries Canada
Mississauga, Ontario
01.2023 - Current
- Assisted in developing strategies for increasing followership and engagement rates.
- Designed promotional materials using graphic design software applications.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Developed and implemented successful social media campaigns to support company objectives.
- Collaborated with other departments to ensure brand consistency across all channels.
Team Leader
Tim Hortons
London, Ontario
05.2022 - Current
- Developed strategies for problem solving and conflict resolution among team members.
- Maintained a positive work environment that promoted collaboration between team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Ensured all dishes were prepared according to restaurant standards.
- Performed opening side work duties including setting up dining area for guests arrival.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Provided quality customer service with a friendly attitude.
- Followed health code regulations when handling food items safely.
- Checked expiration dates on food products regularly and replaced expired items.
- Communicated clearly with kitchen staff regarding order specifics.
Sales Representative
Vector Marketing
London, Ontario
05.2023 - 07.2023
- Reviewed monthly performance against targets set by management team.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
- Coordinated with other departments to ensure timely delivery of orders.
- Provided technical support for customers using the company's products or services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with key clients to ensure repeat business.
- Developed key customer relationships to increase sales.
- Set up meetings with potential clients and listened to their wishes and concerns.
Education
Advanced Diploma - Computer Science
Fanshawe College of Applied Arts And Technology
London, ONSkills
- Executive Support
- Technical Documentation
- Supplies Ordering
- Events Coordination
- Financial Oversight
- Travel Coordination
- Presentation Creation
- Customer Service
- Schedule Coordination
- Project Coordination
- Employee Supervision
- Office Administration
- Timesheet Processing
- DBMS
- Deadline Adherence
- Business Administration
- Troubleshooting and diagnosis
- MS Office
- Documentation And Reporting
- Document Management
- Decision-Making
- Technical Support
- Troubleshooting and modifications
- Software Debugging
- Hardware and software installation
- Code Writing
- Program development documentation
- Programming
Affiliations
- Content Creation
- Volunteering
Languages
English
Native/ Bilingual
shona
Professional
Certification
- First Aid and CPR
- Python
- Digital Marketing
- Food handlers
Timeline
Administrator
Gainmass Construction
06.2024 - Current
Sales Representative
Vector Marketing
05.2023 - 07.2023
Social Media Manager
FIF Ministries Canada
01.2023 - Current
Team Leader
Tim Hortons
05.2022 - Current
Advanced Diploma - Computer Science
Fanshawe College of Applied Arts And Technology
Similar Profiles
VANESSA MILLERVANESSA MILLER
Professional Services Consultant at The Blue Book Building & Construction Network/Dodge Construction NetworkProfessional Services Consultant at The Blue Book Building & Construction Network/Dodge Construction Network
Tomorn METHTomorn METH
Draftsman at Peng Sour Construction Co., Ltd _(Project: Road Rehabilitation and Construction )Draftsman at Peng Sour Construction Co., Ltd _(Project: Road Rehabilitation and Construction )
Francis di GraziaFrancis di Grazia
CAPENTER FOREMAN at Kelly Pacific Construction/ TO JOHN MARTIN CONSTRUCTIONCAPENTER FOREMAN at Kelly Pacific Construction/ TO JOHN MARTIN CONSTRUCTION
Simone BoothSimone Booth
Housekeeper at Choice HotelsHousekeeper at Choice Hotels
Richelle MitchellRichelle Mitchell
Personal Support Worker at City of London- Dearness Home LTCPersonal Support Worker at City of London- Dearness Home LTC