Chidinma Princess Taiwo
Toronto
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Gwagwalada Area Council Abuja
12.2022 - 02.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Customer Service Representative
Globacom Telecommunications Company
11.2020 - 11.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests for products, services, and company information.
- Educated customers about billing, payment processing and support policies and procedures.
Accounting Assistant (Intern)
Jace-Darl
01.2013 - 01.2016
- Balanced and submitted financial report for review and approval
- Completed financial reports, providing insight into performance, operations and cash flow
- Supervise accounting staff to provide feedback and evaluate progress
- Employed self-review and analytical review techniques to proactively identify fundamental errors.
Education
Post-Graduate Certificate - Digital And Content Marketing
York University
Toronto, None12-2024
B.Sc. Business Administration -
University of Abuja
08.2021
Skills
- Record Management
- Team Bonding
- Quality Assurance
- Time Management
- Administrative Support
- Internal Communication
- Problem solving
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
Languages
English
Full Professional
Timeline
Administrative Assistant
Gwagwalada Area Council Abuja
12.2022 - 02.2024
Customer Service Representative
Globacom Telecommunications Company
11.2020 - 11.2022
Accounting Assistant (Intern)
Jace-Darl
01.2013 - 01.2016
B.Sc. Business Administration -
University of Abuja
Post-Graduate Certificate - Digital And Content Marketing
York University
Similar Profiles
Isah Abdullahi KubaIsah Abdullahi Kuba
Perioperative Registered Nurse at University of Abuja Teaching Hospital Gwagwalada, AbujaPerioperative Registered Nurse at University of Abuja Teaching Hospital Gwagwalada, Abuja
Mackenzie CourtneyMackenzie Courtney
Air Quality Outreach Program Developer at AmeriCorps VISTA Pikes Peak Area Council of GovernmentsAir Quality Outreach Program Developer at AmeriCorps VISTA Pikes Peak Area Council of Governments
Lawson R. Lipford-CruzLawson R. Lipford-Cruz
District Executive at National Capital Area Council, Scouting AmericaDistrict Executive at National Capital Area Council, Scouting America
Keshav InderjeetKeshav Inderjeet
Data Architect at Axciom Salesforce Practice (Formerly Rafter One)Data Architect at Axciom Salesforce Practice (Formerly Rafter One)
Andy LinAndy Lin
Piano Accompanist at Freelance WorkPiano Accompanist at Freelance Work