Chidimma Ozoekwe

CUSTOMER SERVICE REPRESENTATIVE Sales, marketing, and customer service professional with strong motivation. Graduated from Global Business Management with a wealth of sales and customer service expertise from prestigious internships and several sales and customer service positions. Very good at inspiring team members and creating ideas that improve the bottom line. possess outstanding communication, time management, and customer service abilities. Continually seeking ways to boost total sales through client engagement, revenue improvement, and retention strategies. PROFESSIONAL SKILLS Customer Service Team Leadership | Performance Improvement Strategies | Customer Relationship Management | Customer Retention | Shopify seller | Excellent customer service skills | Goal-Oriented | Persuasive and Negotiation skills | Possess clear Communication Skills | Empathy | Active Listening | Problem-Solving | Decision-Making | Interpersonal skills | Conflict Management | Sales Management | Digital Marketing | Microsoft Office & Google Suite | Cengage Microsoft Office with SAM.