CHIDIMMA IGWE
Prince Albert,SK
Summary
Results-oriented Sales professional with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
10
10
years of professional experience
Work History
TERRITORY SALES MANAGER
UNILEVER NIGERIA
08.2018 - 08.2023
- Delivery a growth of 6% exit 2022, against a forecast of-4% for #1 ranked distributor
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals within Lagos Island.
- Developed and ensured efficient and effective cost management policy to ensure profitability of Key distributor
- Coaching, training on product knowledge and sales skills of sales team
FIELD SALES OFFICER
UNILEVER NIGERIA
01.2016 - 08.2018
- Developing and executing an effective yet cost-efficient business strategy to harness sales opportunities within assigned territory
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Cultivated cross-functional partnerships with sales and support teams to achieve commercial and departmental objectives.
- Achievement of 119% of sales target within 12months of operation.
- Delivered process improvement solutions to achieve objectives for new Unilever partner.
SALES SUPERVISOR
UNILEVER NIGERIA
01.2014 - 01.2018
- Responsible for designing, executing Unilever personal care category plan in Ogba, Lagos
- Ensuring penetration and growth of innovation products within agreed timeline
- Analyzed sales data to set quotas and assess potential areas of growth.
- Trained team members in successful strategies to meet operational and sales targets for assigned product category.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Education
BACHELOR OF ARTS (B.A) - MASS COMMUNICATION
Skills
- Client Needs Assessment
- Financial Acumen
- Retailer Support
- Account Growth
- Staff Development
- Product Demonstration
- Sales Presentation
- Customer Engagement Strategies
- Customer Service and Assistance
- Inventory Control
- Performance Management
- Customer Acquisition
Timeline
TERRITORY SALES MANAGER
UNILEVER NIGERIA
08.2018 - 08.2023
FIELD SALES OFFICER
UNILEVER NIGERIA
01.2016 - 08.2018
SALES SUPERVISOR
UNILEVER NIGERIA
01.2014 - 01.2018