Skilled in transferring challenges into solutions, empathetic to customer needs. Demonstrates adaptability and communication prowess, significantly contributing to team success and operational efficiency.
Overview
7
7
years of professional experience
Work History
Medical Records Clerk
Health Fields Specialist Hospital
08.2017 - 10.2019
Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Processed medical records requests from outside providers according to facility, state, and federal law.
Scanned medical records in digital format for easy retrieval and accessibility.
Sales Assistant
Arek Technologies
05.2016 - 03.2017
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Assisted customers with prompt and polite support in-person and via telephone.
Library Assistant
Federal University of Petroleum Resources, Effurun
03.2013 - 05.2014
Organized library shelves, materials and equipment in clear, alphabetized order.
Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
Handled check-in and check-out process of library books and materials at circulation desk.
Education
Bachelors in Library And Information Science - Library And Information Science
Delta State University
Nigeria
10.2014
Skills
Customer Service
Written and verbal communication
Sales expertise
Friendly and Helpful
Adaptable and Flexible
Multitasking
Timeline
Medical Records Clerk
Health Fields Specialist Hospital
08.2017 - 10.2019
Sales Assistant
Arek Technologies
05.2016 - 03.2017
Library Assistant
Federal University of Petroleum Resources, Effurun
03.2013 - 05.2014
Bachelors in Library And Information Science - Library And Information Science
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Maternal fetal medicine consultant at Specialist Women's Health Hospital, MNGHAMaternal fetal medicine consultant at Specialist Women's Health Hospital, MNGHA