Chidera Chidi
North York,ON
Summary
I’m a highly organized and ambitious self-starter with experience in customer service relations, skilled in providing exceptional service to clients as well as customer interaction. Competent in record keeping, conflict resolution and schedule management.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Fredacameo Style House
Port harcourt , Rivers state
06.2019 - 09.2021
- Assisted customers with inquiries and resolved issues effectively.
- Processed orders and managed customer accounts with attention to detail.
- Maintained accurate records of customer interactions in the database.
- Collaborated with team members to enhance service delivery quality.
- Provided product information and guidance to customers promptly.
- Conducted follow-up calls to ensure customer satisfaction consistently.
Education
Bennett International Christian Secondary School
Aba , Abia state Skills
- Service quality improvement
- Product knowledge
- Team collaboration
- Customer relationship management
- Conflict resolution
- Effective communication
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Timeline
Customer Service Representative
Fredacameo Style House
06.2019 - 09.2021
Bennett International Christian Secondary School