Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pump Manager
Ukoromi And Sons Petroleum Company
01.2023 - 09.2023
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Point-of-Sale Representative
Opay Digital Services Limited
04.2020 - 12.2022
Enhanced customer satisfaction by efficiently handling Point-of-Sale transactions and addressing inquiries.
Balanced daily cash drawers accurately, minimizing discrepancies in financial records.
Streamlined the checkout process for increased efficiency and reduced wait times.
Managed cash, credit, and debit card transactions with accuracy to maintain balanced registers.
Monitored POS system functionality, reporting any issues to IT support for timely maintenance or repairs.
Provided exceptional customer service through active listening, problem-solving, and maintaining a friendly demeanor.
Laboratory Technician
Deaconess Hospital
02.2018 - 03.2020
Enhanced laboratory efficiency by implementing new testing procedures and protocols.
Maintained a high level of accuracy in test results by following strict quality control procedures.
Assisted in the development of new laboratory methods, leading to increased testing capabilities.
Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Machine Operator Supervisor
Gas Center Ltd
12.2014 - 09.2017
Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
Maintained accurate production records to ensure proper tracking and reporting of key performance metrics.
Improved production efficiency by implementing streamlined processes and procedures for machine operation.
Enhanced team performance by providing ongoing training and guidance to machine operators.
Machine Operator
Agric Fish And Poultry Feed Depot Ltd
01.2013 - 11.2014
Collaborated with team members for seamless transitions between shifts and increased productivity overall.
Streamlined processes through the implementation of lean manufacturing techniques and continuous improvement initiatives.
Assisted in training new operators, sharing knowledge and best practices for optimal performance.
Contributed to cost reduction efforts by minimizing waste, conserving resources, and identifying opportunities for improvement.
Quality Assurance Management
Nigerian Bottling Company Plc
03.2008 - 12.2012
Oversaw quality assurance management and offered suggested recommendations.
Developed comprehensive quality assurance standards for consistent product evaluation and defect identification.
Enhanced overall product performance by collaborating with cross functional teams to identify areas of improvement and implement changes
Education
Bachelor of Arts - Theatre Arts
Imo State Univsteriy
Nigeria, Imo State
09.2016
Skills
Business Administration
Marketing
Operations Management
Product Management
Quality Assurance
Business Analysis and Reporting
Task Delegation
Negotiation and Conflict Resolution
Teamwork and Collaboration
Emergency Response
Languages
English
Full Professional
Certification
Opay Agent, Opay Digital Services Limited - 3years