Chibuzor Akakem
Surrey,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pump Manager
Ukoromi And Sons Petroleum Company
01.2023 - 09.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Point-of-Sale Representative
Opay Digital Services Limited
04.2020 - 12.2022
- Enhanced customer satisfaction by efficiently handling Point-of-Sale transactions and addressing inquiries.
- Balanced daily cash drawers accurately, minimizing discrepancies in financial records.
- Streamlined the checkout process for increased efficiency and reduced wait times.
- Managed cash, credit, and debit card transactions with accuracy to maintain balanced registers.
- Monitored POS system functionality, reporting any issues to IT support for timely maintenance or repairs.
- Provided exceptional customer service through active listening, problem-solving, and maintaining a friendly demeanor.
Laboratory Technician
Deaconess Hospital
02.2018 - 03.2020
- Enhanced laboratory efficiency by implementing new testing procedures and protocols.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Assisted in the development of new laboratory methods, leading to increased testing capabilities.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Machine Operator Supervisor
Gas Center Ltd
12.2014 - 09.2017
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Maintained accurate production records to ensure proper tracking and reporting of key performance metrics.
- Improved production efficiency by implementing streamlined processes and procedures for machine operation.
- Enhanced team performance by providing ongoing training and guidance to machine operators.
Machine Operator
Agric Fish And Poultry Feed Depot Ltd
01.2013 - 11.2014
- Collaborated with team members for seamless transitions between shifts and increased productivity overall.
- Streamlined processes through the implementation of lean manufacturing techniques and continuous improvement initiatives.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
- Contributed to cost reduction efforts by minimizing waste, conserving resources, and identifying opportunities for improvement.
Quality Assurance Management
Nigerian Bottling Company Plc
03.2008 - 12.2012
- Oversaw quality assurance management and offered suggested recommendations.
- Developed comprehensive quality assurance standards for consistent product evaluation and defect identification.
- Enhanced overall product performance by collaborating with cross functional teams to identify areas of improvement and implement changes
Education
Bachelor of Arts - Theatre Arts
Imo State Univsteriy
Nigeria, Imo State09.2016
Skills
- Business Administration
- Marketing
- Operations Management
- Product Management
- Quality Assurance
- Business Analysis and Reporting
- Task Delegation
- Negotiation and Conflict Resolution
- Teamwork and Collaboration
- Emergency Response
Languages
English
Full Professional
Certification
- Opay Agent, Opay Digital Services Limited - 3years
Timeline
Pump Manager
Ukoromi And Sons Petroleum Company
01.2023 - 09.2023
Point-of-Sale Representative
Opay Digital Services Limited
04.2020 - 12.2022
Laboratory Technician
Deaconess Hospital
02.2018 - 03.2020
Machine Operator Supervisor
Gas Center Ltd
12.2014 - 09.2017
Machine Operator
Agric Fish And Poultry Feed Depot Ltd
01.2013 - 11.2014
Quality Assurance Management
Nigerian Bottling Company Plc
03.2008 - 12.2012
Bachelor of Arts - Theatre Arts
Imo State Univsteriy