Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Chibuzor Akakem

Surrey,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Pump Manager

Ukoromi And Sons Petroleum Company
01.2023 - 09.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Point-of-Sale Representative

Opay Digital Services Limited
04.2020 - 12.2022
  • Enhanced customer satisfaction by efficiently handling Point-of-Sale transactions and addressing inquiries.
  • Balanced daily cash drawers accurately, minimizing discrepancies in financial records.
  • Streamlined the checkout process for increased efficiency and reduced wait times.
  • Managed cash, credit, and debit card transactions with accuracy to maintain balanced registers.
  • Monitored POS system functionality, reporting any issues to IT support for timely maintenance or repairs.
  • Provided exceptional customer service through active listening, problem-solving, and maintaining a friendly demeanor.

Laboratory Technician

Deaconess Hospital
02.2018 - 03.2020
  • Enhanced laboratory efficiency by implementing new testing procedures and protocols.
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Assisted in the development of new laboratory methods, leading to increased testing capabilities.
  • Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.

Machine Operator Supervisor

Gas Center Ltd
12.2014 - 09.2017
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Maintained accurate production records to ensure proper tracking and reporting of key performance metrics.
  • Improved production efficiency by implementing streamlined processes and procedures for machine operation.
  • Enhanced team performance by providing ongoing training and guidance to machine operators.

Machine Operator

Agric Fish And Poultry Feed Depot Ltd
01.2013 - 11.2014
  • Collaborated with team members for seamless transitions between shifts and increased productivity overall.
  • Streamlined processes through the implementation of lean manufacturing techniques and continuous improvement initiatives.
  • Assisted in training new operators, sharing knowledge and best practices for optimal performance.
  • Contributed to cost reduction efforts by minimizing waste, conserving resources, and identifying opportunities for improvement.

Quality Assurance Management

Nigerian Bottling Company Plc
03.2008 - 12.2012
  • Oversaw quality assurance management and offered suggested recommendations.
  • Developed comprehensive quality assurance standards for consistent product evaluation and defect identification.
  • Enhanced overall product performance by collaborating with cross functional teams to identify areas of improvement and implement changes

Education

Bachelor of Arts - Theatre Arts

Imo State Univsteriy
Nigeria, Imo State
09.2016

Skills

  • Business Administration
  • Marketing
  • Operations Management
  • Product Management
  • Quality Assurance
  • Business Analysis and Reporting
  • Task Delegation
  • Negotiation and Conflict Resolution
  • Teamwork and Collaboration
  • Emergency Response

Languages

English
Full Professional

Certification

  • Opay Agent, Opay Digital Services Limited - 3years

Timeline

Pump Manager

Ukoromi And Sons Petroleum Company
01.2023 - 09.2023

Point-of-Sale Representative

Opay Digital Services Limited
04.2020 - 12.2022

Laboratory Technician

Deaconess Hospital
02.2018 - 03.2020

Machine Operator Supervisor

Gas Center Ltd
12.2014 - 09.2017

Machine Operator

Agric Fish And Poultry Feed Depot Ltd
01.2013 - 11.2014

Quality Assurance Management

Nigerian Bottling Company Plc
03.2008 - 12.2012

Bachelor of Arts - Theatre Arts

Imo State Univsteriy
Chibuzor Akakem