Chiazo Osakwe
People & Culture Leader
Edmonton,Canada
Summary
Dynamic and experienced People & Culture leader with 13 years of experience in driving human resources initiatives, organizational culture, and workforce performance to support organizational growth. Proven expertise in aligning HR strategies with organizational goals and driving high-performing teams while fostering a positive and inclusive work environment. Seeking to leverage expertise in HR leadership, performance management, and Agency-wide collaboration as the Director, People & Culture at Bissell Centre.
Strategic Leadership: Over 13 years of experience aligning HR strategies with organizational goals to improve operational efficiency and support strategy execution. Operational Excellence: Proven ability to develop and implement frameworks for organizational accountability, performance measurement, and continuous improvement. Collaborative Leadership: Skilled in fostering relationships with senior leaders and cross-functional teams to co-develop and implement workplans aligned with strategic priorities. Data-Driven Decision-Making: Expertise in using data analysis and performance reporting to track progress, identify challenges, and drive corrective actions to meet strategic objectives. Change Management & Innovation: Expertise in driving organizational change initiatives, fostering adaptability, and continuously enhancing work culture and operational practices. Inclusive & High-Performance Culture Advocate: Demonstrated commitment to building inclusive, diverse, positive and high-performing teams that drive results.
Overview
9
9
years of professional experience
Work History
Manager, People & Culture
Bissell Centre
Acting Director, Jan-Dec 2023
09.2022 - Current
- Partners with senior leaders to align HR strategies with departmental and organizational goals, driving performance improvement and operational efficiency
- Develop and implement HR strategies to support employee relations, performance management, and organizational development
- Lead recruitment, onboarding, compensation, employee relations, performance management, policy development, conflict resolution, workplace investigation, employee engagement and retention
- Collaborate with senior leadership to assess HR issues, trends, and opportunities, offering solutions to enhance organizational effectiveness
- Managing a team of HR professionals, overseeing key functions including payroll, onboarding, training, and wellness, ensuring high levels of service delivery
- Championed continuous process improvement initiatives and fostered a high-performance work culture, aligned with organizational strategy
- Oversee disability management and WCB processes, liaising with managers, employees, and insurance companies to manage wage loss costs and ensure smooth return-to-work programs
Manager, People & Culture
Alberta Adaptabilities Association
05.2021 - 09.2022
- Led HR operations, including recruitment, onboarding, employee relations, and compensation management
- Advised leadership on workforce planning and human resource issues, providing data-driven insights and recommendations
- Oversaw performance management systems and developed training programs to enhance employee skills and engagement
- Managed compensation and benefits analysis, ensuring competitiveness and alignment with organizational objectives
- Managed complex employee relations issues, leading investigations and ensuring compliance with relevant employment standards and legislation
- Implemented organizational change initiatives, driving adaptability and innovation to meet evolving business needs
- Promotion from HR Generalist (May 2021 - June 2022)
Head, HR & Admin
SHE Foundation
01.2019 - 02.2021
- Led the development and implementation of HR policies and performance management frameworks, ensuring alignment with organizational strategy and goals
- Oversaw the design and execution of strategic initiatives in talent acquisition, employee engagement, and retention, supporting organizational growth
- Collaborated with senior leaders to identify performance gaps and implement corrective actions to meet strategic and operational targets
- Led a team of HR professionals in the execution of organizational initiatives, providing mentorship to drive performance improvements
- Conducted data analysis and reporting to monitor progress, inform decision-making, and enhance operational effectiveness
- Directed employee wellness programs and facilitated conflict resolution and workplace investigations
- Led organizational change initiatives, working closely with senior leadership to ensure strategic objectives were met and operational efficiency improved
Head, Human Resources
Byteworks Technology Solutions
11.2017 - 11.2018
- Developed and implemented HR strategies that aligned with corporate objectives, and drove performance improvement across the organization.
- Created frameworks for performance measurement, talent development, and compensation, contributing to an enhanced workplace culture, and increased employee engagement.
- Reduced employee attrition by 35% through improved employee relations and engagement strategies.
- Budget Management: Overseeing HR budgets for recruitment, compensation, employee development, and engagement programs, ensuring efficient use of resources.
- Compliance and Legal Requirements: Ensuring adherence to labor laws, regulations, and company policies, including health and safety, anti-discrimination, and equal opportunity laws.
- Organizational Development: Identifying and implementing changes in organizational structure or processes that improve efficiency, culture, or employee engagement.
- Workplace Culture and Engagement: Shaping and promoting a positive, inclusive, and collaborative organizational culture.
- Measuring and enhancing employee engagement and satisfaction.
- Succession Planning: Developing strategies to identify and prepare future leaders within the company, ensuring business continuity, and growth.
HR & Administrative Manager
KPR Management Ltd
01.2016 - 11.2017
- Co-developed HR policies and frameworks for performance management, aligning with organizational goals and strategic priorities
- Led workforce planning and employee engagement strategies, ensuring a collaborative, high-performance work environment
- Managed HR budget, recruitment, and total rewards initiatives, supporting the execution of organizational strategy and driving operational efficiency
- Guided the development and implementation of organizational change initiatives to meet evolving business needs
- Supported HR leadership in recruitment, onboarding, policy development, and performance management
- Assisted in managing employee relations, including coaching managers and resolving workplace issues
- Facilitated HR audits, ensuring compliance with employment legislation and organizational policies
- Coordinated employee training programs and managed compensation and benefits processes
- Promotion from HR & Administrative Officer (June 2014 - Dec 2015)
Skills
- Talent Acquisition
- Retention
- Diversity
- Inclusion
- Organizational Development
- Employee Engagement
- Employee Relations
- Compensation
- Benefits
- Stakeholder Engagement
- Project Management
- Financial Management
Education And Professional Development
- Chartered Professional in Human Resources (CPHR)
- Senior Certified Professional, SHRM (SHRM – SCP)
- Chartered Institute of Personnel and Development (CIPD)
- CPHR Certificate – Unions and Management Perspective, 2021
- Wharton Business School - HR Management and Analytics, 2022
- Leadership Training – Unstoppable Conversations, 2022
- Workplace Investigations Certificates, 2023
- Mentorship/Coaching Training – Bissell Centre, 2023
- Bachelor of Social Sciences
Profile
Over 13 years of experience aligning HR strategies with organizational goals to improve operational efficiency and support strategy execution., Proven ability to develop and implement frameworks for organizational accountability, performance measurement, and continuous improvement., Skilled in fostering relationships with senior leaders and cross-functional teams to co-develop and implement workplans aligned with strategic priorities., Expertise in using data analysis and performance reporting to track progress, identify challenges, and drive corrective actions to meet strategic objectives., Expertise in driving organizational change initiatives, fostering adaptability, and continuously enhancing work culture and operational practices., Demonstrated commitment to building inclusive, diverse, positive and high-performing teams that drive results.
Accomplishments
- Bissell Centre Board of Governors Leadership Award, 2024
Timeline
Manager, People & Culture
Bissell Centre
09.2022 - Current
Manager, People & Culture
Alberta Adaptabilities Association
05.2021 - 09.2022
Head, HR & Admin
SHE Foundation
01.2019 - 02.2021
Head, Human Resources
Byteworks Technology Solutions
11.2017 - 11.2018
HR & Administrative Manager
KPR Management Ltd
01.2016 - 11.2017
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