Chiawen Kao
North York,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure barista position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Manager, Sales and Marketing Division
HTC NIPPON Corp.
Tokyo, Japan
10.2019 - 04.2023
- Developed and executed sales and sales strategies based on market demand, achieving quarterly sales targets consistently
- Managed relationships with distributors, retailers, strategic partners, and carriers
- Effectively controlled inventory levels for all products
- Collaborated with cross-functional teams, contributing not only to sales activities but also as a valuable team member.
Specialist
ASUS JAPAN Inc.
Tokyo, Japan
11.2013 - 10.2019
- Established and managed outsourcing call centers (B to C/ B to B)
- Implemented Chat Service
- Enhanced service delivery to achieve a customer satisfaction rate exceeding 85%.
- Established and managed roadside/online official store
- Negotiated with distributors, internal salespersons and product managers
- Implemented new services and solutions for improving sales
- Built sales strategy and sales promotion plan
- Achieved the Annual Best Team Award.
- Achieved the Annual Best Project Award.
Salesperson
Appericia technology Inc.
Tokyo, Japan
07.2011 - 10.2013
- Visited key customers to develop and sustain business relationship
- Participated in trade show for business expansions
- Achieve a yearly sales target of over $100,000.
Cashier
Lawson Inc.
Tokyo, Japan
04.2010 - 03.2011
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Catering Server
Italian Restaurant
Taichung, Taiwan
09.2009 - 01.2010
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Assisted in beverage crafting when necessary.
- Assisted in washing dishes when necessary.
Education
Bachelor's - Department of Japanese Language And Literature
Providence University
Taiwan01.2011
Some College (No Degree) - Department of Global Citizenship Studies
Seisen University
Japan01-2011
Skills
- Customer Assistance
- Cashier register operation
- Ordering and invocing
Languages
- English
- Mandarin
- Japanese
Timeline
Manager, Sales and Marketing Division
HTC NIPPON Corp.
10.2019 - 04.2023
Specialist
ASUS JAPAN Inc.
11.2013 - 10.2019
Salesperson
Appericia technology Inc.
07.2011 - 10.2013
Cashier
Lawson Inc.
04.2010 - 03.2011
Catering Server
Italian Restaurant
09.2009 - 01.2010
Bachelor's - Department of Japanese Language And Literature
Providence University
Some College (No Degree) - Department of Global Citizenship Studies
Seisen University