Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chiara Parashos

Caledon,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a position within the company. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Supply Secretary

Toronto Catholic District School Board
06.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Work well in team settings, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Cultivated interpersonal skills by building positive relationships with others.

Invoicing and Logistics Coordinator

Roma Moulding, Inc
08.2018 - 06.2022
  • Prepare customer invoices in billing system
  • Prepare and issue invoices for all billable services and costs,
  • Manage Customs (PAPS) documentation for trans border shipments
  • Using assigned systems and applications, schedule carriers for shipping requirements per booking instructions, ensuring all information is relayed accurately
  • Work closely with departments to ensure that all orders are coordinated for on-time delivery
  • Meet performance deadlines and adhere to all client shipping requirements
  • Responsible for billing accuracy and process adjustments as necessary
  • Process payment/refund through POS, issue payment receipt to the client, and apply payment
  • Handle/resolve any shipping issues that may arise, including but not limited to missing items or product returns

Customer Care Representative

Roma Moulding, Inc
11.2017 - 08.2018
  • Responded to incoming calls within set KPI's in place
  • Processed orders received via telephone, website, email, and/or fax
  • Participated in Live-Chat Sessions
  • Responded to Customer & Sales Teams inquiries regarding orders, inventory availability, pricing, etc
  • Processed Replacement orders and Return Merchandise Authorization, as necessary
  • Maintained the highest levels of customer satisfaction by researching & providing resolutions for Customer needs and providing follow-up on Customer inquiries
  • Informed Customers and Sales Team of procedures and current policies to follow regarding day-to-day business tasks
  • Performed other duties as required
  • Responded to customer needs through competent customer service and prompt problem-solving
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Communicated with clients regarding account services, statements, and balances
  • Resolved concerns with products or services to help with retention and drive sales
  • Met customer call guidelines for service levels, handle time and productivity

Education

Diploma -

Father Henry Carr Secondary School
06.2000

Skills

  • Dependable with important tasks and deadlines
  • Ability to work well in team settings
  • Excellent organizational and communication skills
  • Excellent reliability when meeting expectations
  • Ability to multitask and manage time well
  • Self motivated
  • Work extremely well in high pressure settings
  • Computer ( SAP, Quick books, Microsoft Word, Excel, Outlook )
  • Multitasking and Time Management
  • Microsoft Office
  • Keyboarding Skills
  • Interoffice Communications
  • Multi-Line Phone Systems
  • Mail Distribution
  • Account Reconciliation
  • Customer Service
  • ERP Systems
  • Administrative Duties

Timeline

Supply Secretary

Toronto Catholic District School Board
06.2022 - Current

Invoicing and Logistics Coordinator

Roma Moulding, Inc
08.2018 - 06.2022

Customer Care Representative

Roma Moulding, Inc
11.2017 - 08.2018

Diploma -

Father Henry Carr Secondary School
Chiara Parashos