Summary
Overview
Work History
Education
Skills
Languages
Volunteers
Reference
Timeline
Generic

Chiara Funaro

Edmonton,AB

Summary

I am a reliable and diligent worker with substantial expertise in customer service, serving, and childcare. I thrive in collaborative environments and exhibit strong organizational skills, proactivity, and punctuality. My teamwork-oriented approach allows me to engage with others effectively and improve others. I excel in interpersonal communication and readily adapt to new methods to optimize job performance.

Overview

6
6
years of professional experience

Work History

Server

Delux Burger Bar
07.2022 - Current
  • Engaged customers in friendly conversation to boost satisfaction and loyal to

restaurant

  • Communicated with customers menu choices and special requests to the kitchen

staff to minimize errors.

  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintain a clean and orderly dining area for an enjoyable guest experience.
  • We have upheld high sanitation and safety standards while delivering and serving food.
  • Balanced trays with care to successfully deliver large volumes of food quickly.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Management Team Member

Ironwood Estates
06.2021 - 11.2023
  • Developed and implemented strategic plans, streamlining operations and increasing overall team efficiency.
  • Enhanced communication between departments by establishing regular meetings and progress updates.
  • Identified opportunities for process improvement and implemented changes that reduced operational costs.
  • Organized an efficient, easily accessed file system for digital and physical records.
  • Coordinated master calendar, including scheduling appointments, meetings and events for staff.
  • Operated telephone and paging system by receiving, screening and directing calls for staff members and resident members.
  • Reviewed applications, determined eligibility and notified individuals of program approval or rejection.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Registration Officer

Elections Canada
08.2021 - 09.2021
  • Improved customer satisfaction with timely and accurate registration services, addressing inquiries professionally.
  • Able to identify clear proof of a customer identification and review and verify submitted documents
  • Proceed to move efficiently under great amounts of pressure.
  • Able to complete forms accurately and direct customers to fill them out as needed
  • Maintain confidential information

Dance Instructor/Assistant Dance Instructor

Marr Macc Dance Studio And Power House Dance
09.2021 - Current
  • Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
  • Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Implemented class rules to create a supportive learning and healthy environment by promoting positive reinforcement and constructive feedback
  • Planned and created choreography for recitals and performances.
  • Worked in a team-based environment to uphold quality and continuity of service to students.

Babysitter

Personal Clients
04.2018 - Current
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Tanning and Airbrush Technician

Fabutan
07.2023 - Current
  • Enhanced customer satisfaction by providing personalized tanning consultations and recommending appropriate products.
  • Performed routine equipment maintenance for optimal functionality and ensured a clean, safe environment for clients.
  • Increased client retention through exceptional customer service and follow-up communication regarding appointment reminders and promotions.
  • Boosted salon revenue by promoting package deals, add-on services, and retail items during client interactions.
  • Entrusted to handle confidential and sensitive situations in professional matters.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Education

Bachelor of Science - Biology

Concordia University of Edmonton
Edmonton, AB
04.2026

High School Diploma -

Victoria School of The Arts
Edmonton, AB
06.2022

Skills

  • High effective team player
  • Communication skills
  • Customer Service
  • Strong Leadership
  • Operate under high pressure
  • Organizational Skills
  • Teamwork and Collaboration
  • Critical Thinking
  • Problem Solving
  • Adaptability and Flexibility

Languages

English
Native or Bilingual
Spanish
Limited Working

Volunteers

  • Coordinate dance fundraisers.
  • Facilitated and organized school events.
  • Dance performances at extended care facilities and charities (hip hop for hope).
  • Alter served at my local church.
  • Serving and cooking food at the food bank and packing supplies (packing boxes and bags of food and other items for donation)

Reference

David Blackburn (780) 246-3042

Maria Spinelli-Tisi (780) 298-2163

Hakima Torbeih (780) 604-9815

Elaine Ritchot (780) 504-4337


Timeline

Tanning and Airbrush Technician

Fabutan
07.2023 - Current

Server

Delux Burger Bar
07.2022 - Current

Dance Instructor/Assistant Dance Instructor

Marr Macc Dance Studio And Power House Dance
09.2021 - Current

Registration Officer

Elections Canada
08.2021 - 09.2021

Management Team Member

Ironwood Estates
06.2021 - 11.2023

Babysitter

Personal Clients
04.2018 - Current

Bachelor of Science - Biology

Concordia University of Edmonton

High School Diploma -

Victoria School of The Arts
Chiara Funaro