Chiara Dipietro
Niagara Falls,ON
Summary
Highly motivated and results-driven professional with a proven track record of success with a diverse background in senior sales, dining room service, and international childcare as a professional nanny. Known for exceptional independence, organization, reliability, and professionalism, with the ability to build strong, personable relationships in any environment, strong attention to detail and a commitment to delivering excellence in every task. A dedicated team player with a strong work ethic and a passion for achieving organizational goals. Skilled at managing multiple priorities while maintaining a focus on quality and efficiency. Ready to contribute expertise and dedication to drive success for what ever commitment is at hand.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Spyce Lounge
Niagara Falls, Canada
03.2024 - Current
- Company Overview: Restaurant located in Hilton Niagara Falls, ON
- Stengthful Service Skills- Through this position and working in a fast paced environment within a hotel atmosphere I have gained the knowledge and responsibility in handling a diverse environment with hosted private events, reserved conferences, and weddings
- Having to adapt to meet the needs of different clientele and accommodate special requests
- Hospitality Insights- Working in a hotel restaurant has provided me heightened insight into the broader hospitality industry, including hotel operations, guest relations, and industry trends-Building a versatile skill set
- Attention to detail- The maintenance of cleanliness and presentation is crucial and essential within a restaurant
- Developing a strong eye for food preparation and delivery, table setting and maintenance and overall a welcoming visible dining experience
- Teamwork and Collaboration- Collaboration is something I have learned is crucial in a hotel restaurant environment where various positions within, such as chefs, servers, hosts,and cashiers must work together seamlessly to deliver exceptional service
- I have learned communication thoroughly and how to communicate effectively with colleagues to ensure smooth operations especially during intense paced days and nights
- Restaurant located in Hilton Niagara Falls, ON
Dining Room Server
Ruffino's Italian Restaurant
Niagara On The Lake, Canada
03.2023 - 06.2024
- Company Overview: Dining establishment located in Niagara On The Lake, ON
- Customer Focus- Gaining a strong customer orientation, understanding customer needs and ensuring a positive dining experience
- Knowledge of menu items- Familiar with the menu,including ingredients and preparation methods to assist customers on making informed choices in accommodation of dietary restrictions or allergies
- Efficiency and Organization- Strengthening the ability to multitask, handling multiple tables at once and prioritizing tasks efficiently to ensure smooth service
- Problem Solving Skills- Quickly addressing and resolving any issues that may occur throughout service to ensure customer satisfaction
- Great Communication- Clear communication throughout the restaurant is crucial within staff to excel excellent customer service and be up to date with co-workers for a smooth work environment
- Dining establishment located in Niagara On The Lake, ON
English Teacher/Nanny
Au Pair Europe
Pescara, Italy
01.2022 - 12.2022
- Company Overview: Organization providing au pair services in Pescara, Italy
- Adaptability- I was able to adjust to a whole new environment, family dynamic and new language, keeping an open mind and embracing traveling across the world on my own while getting a good understanding of a new culture
- Initiative- Engaging and breaking the barrier of becoming comfortable with the children through taking initiative by planning activities, exercises and lessons for teaching mother tongue English, proving my work ethic as well as my genuine care for the well being of the children
- Organization Skills- Managing a schedule of my own as well as the children's, Prioritizing each task contributing to the schedule creating a structured and harmonious routine
- Responsibility and Dependability- Others were able to rely on me to perform and fulfill tasks and responsibilities consistently
- Having this as a main focus of mine proved the dedication I had to the position I was given and built good reliability leading to an even better foundation between the children and I, as well as the family
- Organization providing au pair services in Pescara, Italy
Style Advisor
Aritzia
Niagara On The Lake, Canada
01.2021 - 12.2022
- Company Overview: Fashion retailer located in Niagara On The Lake, ON
- Customer Focus- I strengthened prioritizing the needs and preferences of customers while understanding their requirements
- This ends up providing personalized assistance- creating a positive and memorable experience for the client
- Building Connections- Aside from sales and trying to sell a product, getting to know and build a meaningful relationship with your client is very important, gaining a sense of trust in your advice, showing genuine interest and understanding deeper into what they are really here for
- This leads to a memorable experience and friendship of them returning to you for future needs
- Fashion knowledge- In this position it was mandatory to take responsibility to complete modules monthly on the newest drops for the season, educating myself on product knowledge and the latest trends within the company as well as which products to push for sales , leading to successfully exceeding expectations within the store
- Fashion retailer located in Niagara On The Lake, ON
Education
Real Estate Certification -
Humber College
Hamilton, ON01-2026
High School Diploma -
St. Paul High School
Niagara Falls, ON01.2022
Skills
- Strategic Task Management
- Commitment to Clean Environment
- Effective Team Cooperation
- Customer Experience Management
- Proficient in Up-selling Techniques
- Meticulous Attention to Detail
- Cash Management
- Polished Professional Appearance
- Strategic Organizational Skills
- Clear Interpersonal Communication
Timeline
Restaurant Server
Spyce Lounge
03.2024 - Current
Dining Room Server
Ruffino's Italian Restaurant
03.2023 - 06.2024
English Teacher/Nanny
Au Pair Europe
01.2022 - 12.2022
Style Advisor
Aritzia
01.2021 - 12.2022
Real Estate Certification -
Humber College
High School Diploma -
St. Paul High School
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