CHIA HSIU CHANG
Vancouver,BC
Summary
Experienced banking professional with strong skills in financial services, risk management, and customer relations. Works well in teams and consistently delivers great results. Skilled in financial analysis, loan processing, and following regulations. Known for clear communication and solving problems effectively.
Motivated worker with experience in customer service, food preparation, and catering. Strong listening, problem-solving, and relationship-building skills.
Overview
6
6
years of professional experience
Work History
Banker
MUFG Bank
03.2021 - 08.2024
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Intern
CTBC Bank
06.2019 - 06.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Clerk
Synmosa Pharmacy
02.2018 - 05.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
BBA - Finance
Takming University of Science And Technology
TAIWAN06-2020
Skills
- Customer service
- Cash handling
- Creative thinking
- Cash management
- Customer communication
- Team collaboration
Languages
Chinese (Mandarin)
Native or Bilingual
English
Limited Working
Timeline
Banker
MUFG Bank
03.2021 - 08.2024
Intern
CTBC Bank
06.2019 - 06.2020
Clerk
Synmosa Pharmacy
02.2018 - 05.2019
BBA - Finance
Takming University of Science And Technology
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