Chi Nguyen
Ottawa,ON
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Manager
Hiep Hung Tourism Company Limited
Hai Phong City, Vietnam
01.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Education
Diploma of Hospitality Management -
Evolution Institude
Sydney, Australia02.2020
Diploma of Computing -
Sydney Institute of Business And Technology
Sydney, Australia09.2017
Skills
- Staff Management
- Time Management
- Customer Service
- Salesforce Management
- Complex Problem-Solving
- Verbal and written communication
Timeline
Manager
Hiep Hung Tourism Company Limited
01.2019 - Current
Diploma of Hospitality Management -
Evolution Institude
Diploma of Computing -
Sydney Institute of Business And Technology