Chi Chinwendu
Calgary,AB
Summary
With experience in customer service and operations, I’ve honed my skills in resolving issues, managing inventory, and keeping things running smoothly. I’m comfortable handling escalated concerns, processing payments, and ensuring accurate records. I enjoy working with teams to solve problems and improve both efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Jehovah Rapha Pharmacy
06.2022 - 08.2022
- Utilized the inventory management system to accurately track and record daily product inventory.
- Monitored employee attendance and punctuality, addressing recurring issues to ensure efficiency.
- Processed cash and POS transactions from customers.
- Managed inventory logistics, including unloading stock from delivery trucks into the warehouse.
- Oversaw daily accounting for sales, returns, and refunds to ensure accurate financial records.
- Resolved escalated employee complaints about clients promptly, maintaining excellent customer service.
Customer Service Representative
ChampionX OilField Solutions
04.2021 - 09.2021
- Resolved customer complaints promptly, boosting satisfaction and customer loyalty.
- Managed email inquiries on products and services, ensuring accurate and timely responses.
- Followed up on escalated calls to ensure successful issue resolution.
- Collaborated with supervisors and team members to accelerate problem-solving efforts.
- Maintained efficient records of product inventory and delivery status.
Education
Post-Graduate Diploma - Software Development
Bow Valley College
Calgary, None12-2026
Bachelor of Science - Computer Engineering
Afe Babalola University
Nigeria06-2022
Skills
- Problem-solving
- Customer experience
- Inventory control
- Systems and software expertise
- Store organization
- Time management
Languages
English
Full Professional
Timeline
Assistant Store Manager
Jehovah Rapha Pharmacy
06.2022 - 08.2022
Customer Service Representative
ChampionX OilField Solutions
04.2021 - 09.2021
Post-Graduate Diploma - Software Development
Bow Valley College
Bachelor of Science - Computer Engineering
Afe Babalola University
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