Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Chhavi Arora

Vancouver,BC

Summary

Results-driven retail professional experienced in managing high-volume customer interactions and effectively recommending products tailored to individual needs. Demonstrated ability to design impactful displays that drive sales, execute accurate cash register transactions, and maintain meticulous transaction records. Proven track record of reliability as a general worker across diverse environments with strong competencies in manual labor and equipment operation. Committed to maintaining safety standards and fostering an organized workspace while contributing positively to team dynamics.

Overview

3
3
years of professional experience

Work History

Team Supervisor

Petro Canada
Vancouver, British Columbia
01.2023 - Current
  • Achieved certifications in loyalty program specialization, advanced customer service, and sales.
  • Completed training in anti-fraud measures, aggressive guest management, and robbery prevention.
  • Certified in food safety and environmental hazard awareness.

Retailer

BCLC
Burnaby, BC
10.2022 - 07.2024
  • Achieved certification from the British Columbia Lottery Corporation, demonstrating adherence to regulatory standards.
  • Developed and maintained relationships with key vendors to ensure product availability and quality standards.
  • Resolved customer concerns and answered questions to promote positive guest experiences.

Team Member

Tim Hortons
Vancouver, BC
01.2023 - 04.2023
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Answered phone calls regarding inquiries about products or services.
  • Maintained a clean and organized work area throughout shift.

Sandwich Artist

Subway
Richmond, British Columbia
11.2022 - 12.2022
  • Assisted team members during peak hours when necessary.
  • Maintained safe food handling practices to prevent germ spread.
  • Ensured all menu items were prepared in accordance with health and safety standards.

Accounting Assistant

CA Tarun Arora
Ludhiana, Punjab
08.2021 - 08.2022
  • Classified and summarised financial data to compile and enter into financial records
  • Received and recorded cash, checks and transfers.
  • Maintained the general ledger system to ensure accurate recording of all transactions.

Education

Diploma - Business Management

Langara College
Vancouver, BC
12-2024

High School - Commerce

BCM School
Ludhiana, Punjab, India
07.2021

Skills

  • Compassionate client care
  • Meal preparation
  • Conflict resolution
  • Personal hygiene assistance
  • Complex Problem-solving
  • Multitasking and organization

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
French
Elementary

References

References available upon request.

Timeline

Team Member

Tim Hortons
01.2023 - 04.2023

Team Supervisor

Petro Canada
01.2023 - Current

Sandwich Artist

Subway
11.2022 - 12.2022

Retailer

BCLC
10.2022 - 07.2024

Accounting Assistant

CA Tarun Arora
08.2021 - 08.2022

Diploma - Business Management

Langara College

High School - Commerce

BCM School
Chhavi Arora