Cheyenne Rivas
Montclair
Summary
An organized and motivated person who is eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Employed for the last 5 years and worked in the fast food industry in total of 3 years and warehouse experience of 1 year. Became a student at Victor Valley College to major in Business Administration with knowledge on Microsoft Office, Excel, Outlook, computers, and typing. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, fast learner, and adapting to new situations and challenges to best enhance the company.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Crew Member
Sonic Drive-in
Ontario
02.2024 - Current
- Prepared food items following health and safety guidelines consistently.
- Collaborated with team members to ensure timely order delivery during peak hours.
- Assisted in training new crew members on operational procedures and customer interactions.
- Provided excellent customer service in a fast-paced drive-in environment.
- Operated kitchen equipment to prepare food and beverages efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely order fulfillment.
- Handled cash transactions and processed payments accurately at the register.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Package Handler
UPS
Ontario
05.2022 - 03.2023
- Sorted and organized packages for efficient processing and distribution.
- Loaded and unloaded delivery trucks with precision and care.
- Inspected packages for damage or discrepancies before handling.
- Maintained a clean and safe work environment according to safety guidelines.
- Collaborated with team members to meet daily operational goals.
- Used handheld scanners to track package movements accurately.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
- Picked products using RF scanner to fill orders.
- Sorted packages by destination for efficient distribution throughout the facility.
- Collaborated with team members to meet tight delivery schedules and deadlines.
- Operated package scanning equipment to ensure accurate tracking of shipments.
- Inspected packages for damages or defects and recorded any issues found.
Crew Member
McDonald's Restaurant
Montclair
09.2020 - 03.2022
- Provided excellent customer service in a fast-paced drive-in environment.
- Operated kitchen equipment to prepare food and beverages efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled cash transactions and processed payments accurately at the register.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
Montclair High School
Montclair, CASome College (No Degree) - Business
Victor Valley College
Victorville, CASkills
- Food preparation
- Cash handling
- Multitasking and organization
- Telephone etiquette
- Task prioritization
- Food running
- Communication skills
- Loading and unloading
- Time management
- Customer service
- Attention to detail
- Effective communication
- Conflict resolution
- Computer training
- Package handling
- Equipment operation
- Sorting and labeling
- Microsoft Office
- Typing speed 40 WPM
- Document formatting
Languages
English
Full Professional
Certification
- Food Handlers Certificatie
Computer class (High School and College)
- Microsoft Office, Excel, Outlook, Word, and Files
- Typing of 40 WPM
Timeline
Crew Member
Sonic Drive-in
02.2024 - Current
Package Handler
UPS
05.2022 - 03.2023
Crew Member
McDonald's Restaurant
09.2020 - 03.2022
Montclair High School
Some College (No Degree) - Business
Victor Valley College
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