Cheyenne Iglesias

• Documenting patient information accurately in electronic medical records (EMR)
• Administering vaccines and medications while ensuring patient safety
• Assessing patients and monitoring vital signs for adult and pediatric patient population
• Performing basic wound care procedures
• Assisted providers during gynecological examinations and procedures
• Performing blood draws and preparing specimens for processing
• Scheduling and coordinating patient appointments while maintaining clinic calendars

. Check in patients, answer and direct calls, schedule patient appointments for 7+ providers, prepare patient records and provide excellent customer service.

. Assist with patient referrals, collect copayments, verify insurance eligibility and efficiently utilize EMR system.

. Greeted visitors and answered questions or concerns. supported a multi-line telephone system, managed all patient trust funds and completed billing.

. Assisted the admissions coordinator in handling referrals and discharges, and performed eligibility validation for Medi-Cal and Medicare members.