Cheyenne Chantler
Angus,ON
Summary
Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Key Holder/Supervisor
Danier Leather
04.2010 - 08.2015
- Mentored new sales associates to contribute to store's positive culture.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Manager
Chegan Corp.
01.2023 - Current
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Team Lead: Professional Cleaner
Chegan Corp.
08.2015 - 01.2023
- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
- Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
Associate of Arts - Small Business And Entrepreneurship
Seneca College of Applied Arts And Technology
North York, ON01.2016
Skills
- Team Leadership
- Brand Management
- Business Planning
- Lead Generation
- Computer Skills
- Business Development
- Staff Management
- Sales and Marketing
- Verbal and Written Communication
- Time Management
- Employee Training
Volunteer Experience
Participated in community clean-up and enrichment projects., 09/01/09, 03/01/10
Languages
English
Native or Bilingual
Timeline
Manager
Chegan Corp.
01.2023 - Current
Team Lead: Professional Cleaner
Chegan Corp.
08.2015 - 01.2023
Key Holder/Supervisor
Danier Leather
04.2010 - 08.2015
Associate of Arts - Small Business And Entrepreneurship
Seneca College of Applied Arts And Technology
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