Cheyenne Burton
Moreno Valley
Summary
Passionate Esthetician with solid foundation in skincare treatments, hair removal, and client consultations. Recognized for delivering personalized services that enhance client satisfaction and loyalty. Demonstrated ability in performing advanced facial and hair removal techniques and maintaining organized, hygienic workspace.
Professional Esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Skilled in hair removal, skincare analysis, and product recommendations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Esthetician License
CA State Board of Cosmetology
10.2025 - Current
- License Number: Z 175154
- Maintained knowledge of current beauty trends and techniques to enhance service offerings and client education.
- Promoted to lead esthetician for demonstrating outstanding skill and dedication to client care.
- Provided individualized skincare consultations to assess client needs and recommend appropriate treatments.
- Conducted various esthetic services, including facials, waxing, and makeup application, ensuring client satisfaction.
- Demonstrated advanced knowledge and implementation of skin treatments such as Hydrafcials, Microdermabrasion, Microcurrent Facials, LED Light Therapy, Enzyme Exfoliation, Parafin Wax Treatments, Basic and Customized Facial services.
- Performed waxing, facial treatments, and gentle exfoliation to improve overall skin condition.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Reduced appearance of aging by performing specialized anti-aging treatments, incorporating advanced serums and massage techniques.
- Collaborated with team members to maintain cleanliness and safety standards in treatment areas and equipment.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict state board sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Analyzed skin conditions and made appropriate product recommendations.
- Developed signature back facial treatment, becoming highly requested service among clientele.
Registered Behavior Technician
Comprehensive Autism Center
04.2025 - 10.2025
- Implemented individualized behavior intervention plans to enhance client engagement and skill acquisition.
- Conducted data collection and analysis to monitor client progress and inform treatment adjustments.
- Collaborated with interdisciplinary team members to optimize therapeutic strategies and ensure comprehensive care.
- Developed and maintained positive relationships with clients and families, fostering a supportive environment.
- Advocated for client needs within the community, enhancing access to resources and support services.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Learned specialized behavior approaches to implement behavioral strategies.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.
Youth Mentor
Loving Me First
08.2021 - 05.2024
- Appointed Non Profit of the Year in 2023 by State Assemblyman Corey Jackson
- Volunteer as youth mentor in Val Verde and Moreno Valley School districts in the cities of Moreno Valley and Perris
- Conduct weekly meetings and speak at yearly empowerment conferences to a community of young women
- Empower young women to seek self love, respect, and awareness through planned presentations, discussions, and activities via Canva and Microsoft PowerPoint.
- Follow up with school and district staff with reports on the youth to assess progress in behavior and academics.
- Mentored youth through individual and group sessions, fostering personal growth and self-esteem.
- Developed tailored programs addressing emotional, social, and academic challenges faced by participants.
- Conducted workshops focused on life skills, conflict resolution, and peer relationships among adolescents.
- Led group discussions and activities to meet different community needs.
- Facilitated community outreach to expand participation and support.
- Educated young people about strategies for driving discussions and promoting social changes.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Organized community service projects to promote social responsibility among youths, leading to increased participation in local initiatives.
- Enhanced communication skills of mentees by conducting regular public speaking workshops and exercises.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
- Developed personalized mentorship plans for each individual, resulting in improved self-esteem and confidence levels.
Customer Service Representative
SKECHERS
05.2021 - 08.2021
- Assist with customer inquiries received via phone, email, live chat, and mail in a high volume contact center
- Experience with Microsoft Office products, including Word Outlook, Excel, and PowerPoint.
- Ensure a quality experience by providing friendly, professional service.
- Excellent oral and written communication skills.
- Efficiently and effectively utilize multiple customer service tools and systems and web technologies to resolve issues on customers’ behalf.
- Improved resolution time with effective problem-solving for customer complaints.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Provide regular feedback to the management team regarding incoming customer contacts and provide recommendations on how to improve moving forward.
- Resolved customer inquiries and issues, ensuring high satisfaction levels through effective communication.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Processed returns and exchanges efficiently, maintaining accurate records in the system.
Security Officer
Securitas Security Company
05.2020 - 02.2021
- Greet and communicate with guests, clients, and team members.
- Record inbound and outbound truck information.
- Perform walking patrols throughout the duration of shift.
- Ensure accuracy of badge procedures for contractors.
- Assist guests and clients by answering their questions and providing directions and instructions.
Student Ambassador
Moreno Valley College
09.2018 - 06.2019
- Provide customer service by anticipating needs, offering assistance and making recommendations.
- Facilitated campus tours, showcasing academic programs and resources to prospective students.
- Assisted in organizing events to promote student engagement and community involvement.
- Developed informative materials addressing frequently asked questions from potential applicants.
- Led workshops on college resources, aiding students in navigating academic pathways successfully.
- Collaborated with other departments to promote student engagement.
- Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
- Contributed to a positive campus atmosphere by creating welcoming spaces for new students to connect with one another.
- Developed essential leadership skills through participation in specialized training programs and workshops offered by the university.
- Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
- Improved communication between students and university staff by serving as a liaison to address concerns and provide feedback.
- Gained valuable public speaking experience through regular presentations to diverse audiences about the benefits of attending the university.
- Assisted in boosting enrollment numbers by providing personalized support to incoming students during orientation week activities.
- Relay relevant concerns from students to the supervisor.
- Maintain integrity of the database by following high standards of data entry.
- Demonstrate reliability and good customer service skills.
- Work both independently and collaboratively with co-workers and supervisors.
- Provide assistance to students in assigned content areas.
- Handle and solve any concerns and questions by students.
- Prepare and hand out service information.
Education
Diploma of Merit - Esthetics
Salon Success Academy
Redlands, CA07-2025
A.S. - Math and Science, Kinesiology
Moreno Valley College
Moreno Valley06.2020
Diploma - undefined
Rancho Verde High School
Moreno Valley05.2018
Skills
- Customer Service and Client Relations
- Hair Removal
- Skin Analysis and Consultations
- Sanitation and Safety Protocols
- Team Collaboration
- Microdermabrasion Expertise
- Skincare Product Sales
- Advanced Facial Techniques
- Makeup Application Techniques
- Critical Thinking
- Problem Resolution
- Relationship Building
- Product Knowledge
- Patience and Tolerance
- Self-Awareness
Certification
- Licensed Esthetician - OCT 2025
- Certified Advanced Wax Technician, Berodin - JUL 2025
- Advanced Technician, Salon Success - JUL 2025
Advanced Technician
My passion for the skin care industry earned me a certificate of recognition as an Advanced Technician for excellence in practical skills, customer service, creativity, punctuality, and service speed as an advanced esthetician student at Salon Success Academy. Passion, drive, and devotion to providing clients with an unforgettable, smooth, and relaxing experience has allowed me to thrive within my profession and cultivate long lasting relationships with clients. I believe my presence and skills can, and will, be a great addition to any team, bringing in peace, comradery, and clientele.
Languages
English
Native or Bilingual
Timeline
Esthetician License
CA State Board of Cosmetology
10.2025 - Current
Registered Behavior Technician
Comprehensive Autism Center
04.2025 - 10.2025
Youth Mentor
Loving Me First
08.2021 - 05.2024
Customer Service Representative
SKECHERS
05.2021 - 08.2021
Security Officer
Securitas Security Company
05.2020 - 02.2021
Student Ambassador
Moreno Valley College
09.2018 - 06.2019
Diploma - undefined
Rancho Verde High School
Diploma of Merit - Esthetics
Salon Success Academy
A.S. - Math and Science, Kinesiology
Moreno Valley College