Brandon Mendoza
Corona
Overview
5
5
years of professional experience
Work History
Parts Specialist
Aaron Mitsubishi
09.2023 - 06.2024
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Tesla Advisor
Tesla
05.2023 - 08.2023
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending events.
- Developed and delivered engaging sales presentations to convey product benefits.
Parts Coordinator
Classic Collision
11.2022 - 04.2023
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
Package Handler
UPS
09.2021 - 06.2022
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Elevated customer service standards, promptly addressing inquiries about package status and resolving issues.
Part Sales Supervisor
AutoZone
02.2021 - 09.2021
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via catalogs and electronic means.
Package Handler
UPS
08.2020 - 02.2021
- Assembled, sealed and loaded packages into correct trucks.
- Handled packages with care while transporting from truck to loading dock.
- Monitored weights and dimensions of boxes and pallets for compliance with standards.
Sales Associate
HobbyTownUSA
01.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions in regarding to; sizing, accessories and proper care for merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Driver Helper(Seasonal)
UPS
12.2019 - 01.2020
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
Education
High School Diploma -
Corona High School
Corona, CA06.2017
Skills
- Customer Service
- Adaptable and Flexible
- Time Management
- Communication
- Team Player
- Detail Oriented
Accomplishments
- Eagle Scout
Volunteer Work
- Norco Animal Shelter
- Planes of Fame Museum
Timeline
Parts Specialist
Aaron Mitsubishi
09.2023 - 06.2024
Tesla Advisor
Tesla
05.2023 - 08.2023
Parts Coordinator
Classic Collision
11.2022 - 04.2023
Package Handler
UPS
09.2021 - 06.2022
Part Sales Supervisor
AutoZone
02.2021 - 09.2021
Package Handler
UPS
08.2020 - 02.2021
Sales Associate
HobbyTownUSA
01.2020 - 08.2020
Driver Helper(Seasonal)
UPS
12.2019 - 01.2020
High School Diploma -
Corona High School