Cheyanne Barnett
Riverside
Summary
Determined banking professional eager to apply financial knowledge, and always eager to continue to learn more. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele.
Overview
7
7
years of professional experience
Work History
Community Banker
Provident Bank
07.2022 - Current
- Increased new account openings by effectively explaining the benefits of various banking products to potential clients.
- Assisted in training new employees on bank policies, procedures, and best practices in customer service excellence.
- Maintained accurate records of customer transactions, ensuring regulatory compliance and minimizing risk exposure for the bank.
- Helped to resolve customer concerns and escalated issues for solutions.
- Reduced wait times at the teller line by efficiently handling high-volume transactions during peak hours without compromising accuracy or security protocols.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Implemented fraud prevention measures to protect clients from unauthorized access to their accounts or personal information theft incidents.
Barista
Starbucks
01.2022 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Deli Clerk
Albertsons
08.2017 - 01.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Teacher
Celebration Education
09.2020 - 12.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
Education
Business
Riverside Community College
RiversideHigh School Diploma -
Hillcrest High School
Riverside, CA06.2016
Skills
- Money Handling
- Creative Thinking
- Cash Handling
- Customer Service-Oriented
- Teller Support
- Policy development and implementation
- Willing to Learn
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Critical Thinking
Timeline
Community Banker
Provident Bank
07.2022 - Current
Barista
Starbucks
01.2022 - 07.2022
Teacher
Celebration Education
09.2020 - 12.2021
Deli Clerk
Albertsons
08.2017 - 01.2022
Business
Riverside Community College
High School Diploma -
Hillcrest High School
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