Cheyanna Pittard

• Oversee daily operations of a high-volume salon including staff scheduling, payroll coordination, inventory management, and vendor relations

• Provide professional nail services while maintaining strong client relationships and contributing directly to service revenue

• Lead and mentor salon staff to ensure exceptional customer service and consistent brand experience

• Develop employee schedules based on service demand, improving efficiency while controlling labor costs

• Collaborate with marketing teams on promotional initiatives and community engagement campaigns to increase bookings and brand visibility

• Manage vendor partnerships and negotiate pricing on salon supplies and professional products

• Track inventory levels and implement ordering systems to maintain optimal product availability

• Maintain compliance with health, sanitation, and safety regulations while ensuring a polished and welcoming salon environment

• Resolve client concerns professionally to maintain high customer satisfaction and retention

• Delivered high-level guest service in a fast-paced, high-volume hospitality environment
• Built strong client relationships and maintained exceptional service standards
• Collaborated with team members to ensure seamless guest experiences during high-traffic service periods

• Directed all aspects of daily business operations including staffing, financial performance, inventory management, and customer experience
• Led and developed a team of 20+ employees, implementing training programs that improved sales performance and service standards
• Designed and executed promotional campaigns and customer loyalty initiatives that increased repeat business
• Managed vendor partnerships and negotiated supplier agreements to reduce operational costs
• Oversaw scheduling and workforce planning to ensure optimal coverage during peak business hours
• Monitored financial performance and implemented strategies to drive revenue growth and profitability
• Resolved operational challenges and customer issues to maintain brand reputation and client satisfaction
• Streamlined operational processes to improve team productivity and workflow efficiency

• Coordinated COVID testing operations for production and entertainment industry events
• Managed daily operations of a high-volume clinical site including staff scheduling and workflow coordination
• Oversaw administrative teams and ensured operational efficiency across testing services
• Conducted audits of clinical documentation to maintain accuracy and regulatory compliance
• Maintained strict confidentiality of patient information in accordance with HIPAA regulations
• Served as liaison between medical staff, administrative teams, and senior leadership to resolve operational issues

• Analyzed workforce data including employee demographics, turnover rates, and performance metrics to support HR strategy
• Developed data reports and dashboards using Excel and analytics tools to present insights to senior leadership
• Collaborated with cross-functional teams to design employee engagement surveys and interpret results
• Supported performance management initiatives by developing evaluation frameworks aligned with organizational goals
• Assisted leadership with workforce planning, recruitment strategies, and employee retention initiatives
• Conducted investigations related to employee relations matters while ensuring compliance with company policies
• Provided recommendations for process improvements based on HR data analysis

• Provided administrative and operational support to the Human Resources department
• Coordinated employee onboarding processes and orientation programs for new hires
• Maintained employee records and HRIS systems ensuring accuracy and regulatory compliance
• Assisted with benefits administration including enrollment and employee inquiries
• Scheduled interviews, meetings, and training programs for HR leadership
• Conducted exit interviews and compiled feedback reports to support organizational improvements
• Supported internal communications related to HR policies and company initiatives