Chevonne Oginski
Kamloops,BC
Overview
15
15
years of professional experience
Work History
House Cleaner
Self-employeed
01.2023 - Current
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Enhanced overall cash flow management through diligent monitoring of incoming payments from customers and prompt follow-up on outstanding receivables.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep homes sanitary and clean.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Pet Sitter
Self-employeed
05.2022 - Current
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Ensured accurate payment by meticulously reviewing timesheets and calculation.
- Tracked funds, prepared deposits and reconciled accounts.
Pet Sitter
Melanie Whittaker Purr-fect Paws
06.2018 - 01.2020
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Prepared food and water following instructions from pet owners.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Medical Office Assistant
Dr. J.R. Oyler
Kamloops, BC
Nov.2008 - Dec.2014
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used EMR to schedule appointments for doctor visits and procedures.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
Medical Office Assistant Diploma - Medical Office Assistant/Administration Assistant
Sprott Shaw
Kamloops09.2008
Skills
- Medical Office Assistant Diploma
- Accurate Keyboarding skills of 50 wpm
- Experience with Osler and Med Access
- Experience with MS Word, Excel, Access and Outlook
Timeline
House Cleaner
Self-employeed
01.2023 - Current
Pet Sitter
Self-employeed
05.2022 - Current
Pet Sitter
Melanie Whittaker Purr-fect Paws
06.2018 - 01.2020
Medical Office Assistant
Dr. J.R. Oyler
Nov.2008 - Dec.2014
Medical Office Assistant Diploma - Medical Office Assistant/Administration Assistant
Sprott Shaw
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