Cheuk Hei Chan
Markham,ON
Summary
Highly motivated and versatile professional with a strong background in customer service and sales. Proven track record of delivering exceptional service in fast-paced environments. Possess excellent communication and interpersonal skills, ensuring positive customer experiences. Adept at multitasking, problem-solving, and working collaboratively within diverse teams. Seeking new opportunities to leverage skills and contribute to a dynamic organization.
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Clerk
Harbour Plaza Metropolis
2023.07 - 2023.11
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Confirmed relevant guest information and payment methods to prevent fraud.
Deliveryman
Ztore HK Limited
2021.12 - 2022.08
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Real Estate Agent
Midland Realty International Limited
2021.02 - 2021.09
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Ontario College Diploma - International Business
Seneca College of Applied Arts And Technology
North York, ON05.2025
No Degree - Businese
Hong Kong Institute of Vocational Education (IVE)
Hong Kong07.2023
Skills
- Customer Service
- Payment handling
- Welcoming guests
- Teamwork orientation
- Loading and unloading
- Safe Driving
- Heavy Lifting
- Punctuality
- Strong organizational skills
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Hotel Front Desk Clerk
Harbour Plaza Metropolis
2023.07 - 2023.11
Deliveryman
Ztore HK Limited
2021.12 - 2022.08
Real Estate Agent
Midland Realty International Limited
2021.02 - 2021.09
Ontario College Diploma - International Business
Seneca College of Applied Arts And Technology
No Degree - Businese
Hong Kong Institute of Vocational Education (IVE)
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