Cheuk Chak (Jeffrey) Shum
Richmond,BC
Summary
Dedicated Teaching Assistant offering passionate support for students and teacher. Skilled in providing individual and group instruction. Talented in using various strategies to support students understanding course materials.
Overview
6
6
years of professional experience
Work History
Tutor
Family Friends And Neighbors
01.2021 - 06.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Taught students remotely using online video chat platform and other delivery channels.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Monitored student progress and provided feedback and support.
- Used variety of teaching methods to successfully help wide range of students.
- Conducted review sessions to help students prepare for tests.
- Created personalized lesson plans to meet needs of diverse learners.
- Maintained records of student assessments, tutoring activities and results.
- Administered standardized tests to assess student strengths and weaknesses.
Supermarket Worker
T&T Supermarket
11.2019 - 05.2020
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Teacher's Assistant
Henry Wise Wood High School
01.2016 - 06.2016
- Handed out classroom materials, like pencils, paper, and crayons.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported planning and preparation for culturally-diverse class sessions.
- Copied, organized and distributed classroom assignments or other paperwork.
- Handled class records for attendance, assignment grades and course participation scores.
Education
Associate of Arts - Asian Studies
Kwantlen Polytechnic University
Richmond, BC01.2025
Skills
- Serving Diverse Communities
- Assigning and Grading Work
- Student Tutoring
- Multicultural Awareness
- Calm and Patient Demeanor
- Lesson Planning
- Individualized Instruction
- Online Tutoring
- Creative Thinking
- In-Person Tutoring
- Customer Service
- Cashier Experience
- Sanitizing Surfaces
- Assisting Customers
- Quadrilingual in English, Japanese, Mandarin and Cantonese
Languages
English
Full Professional
Japanese
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Tutor
Family Friends And Neighbors
01.2021 - 06.2022
Supermarket Worker
T&T Supermarket
11.2019 - 05.2020
Teacher's Assistant
Henry Wise Wood High School
01.2016 - 06.2016
Associate of Arts - Asian Studies
Kwantlen Polytechnic University
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