Chester White
Vice President, Delivery Management
Whitby
Summary
Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations. Dedicated [Job Title] with [Number] years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Customer-oriented [Job Title] with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Motivated [Job Title] with [Number] years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
28
28
years of professional experience
Work History
Vice President, Delivery Management
Kyndryl Canada
Whiteby
06.1996 - Current
- Devised systems to measure direct and indirect results of new policies.
- Oversaw staff operations, training and performance to accomplish objectives.
- Organised teams, resources and timelines for successful [Type] deployment.
- Coordinated strategic planning activities based on current data.
- Developed key performance indicators for tracking and evaluating new policies.
- Determined strategic direction of [Type] team based on sound data.
- Measured compliance to existing policies.
Director, Senior Delivery Partner
IBM Canada
Toronto
01.2012 - 12.2021
- Established and monitored key performance indicators, gauging organisational success.
- Evaluated market trends and competitor activities, informing strategic decision-making.
- Built key stakeholder relationships to facilitate business growth.
- Championed customer-centric approach, enhancing overall service delivery and satisfaction.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Recruited and developed high-performing teams, with focus on talent retention.
- Provided strategic insights for informed decision-making to board of directors.
- Managed business operations, financial performance and investments of company.
- Formulated business plans to increase growth and minimise cost for company.
- Implemented process improvements, streamlining operations for increased productivity.
- Spearheaded strategic planning initiatives, aligning organisational objectives with long-term goals.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Navigated regulatory landscapes, maintaining legal compliance and risk mitigation.
- Directed cross-functional teams, fostering collaboration and achieving project milestones.
- Implemented company policies and legal guidelines.
- Allocated resources to teams and projects based on need, performance and availability.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Created and led successful business culture focused on performance.
- Partnered with management team to optimise operations and reduce costs.
- Established budgets based on historical, current and forecasted business data.
- Monitored operations to assess and highlight results.
- Set strategic plans to govern functioning of [Type] operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
Lead Architect, Special projects, Thin Client SME
IBM Canada
Toronto
06.1996 - 12.2011
- Conceptualised and designed architectural plans, integrating client specifications and functional requirements.
- Managed design projects from concept development through to completion.
- Held client meetings to gather feedback and refine design concepts in real-time.
- Nurtured client relationships, fostering long-term partnerships and repeat business opportunities.
- Facilitated project progression by managing planning applications for compliance with regulatory requirements.
- Collaborated with project managers to coordinate and oversee the timely execution of construction projects.
- Mentored less experienced architects and interns and trained new architectural team members.
Education
Bachelor of Business Administration - IT Systems Analysis
Toronto Metropolitan University
Toronto, ONSkills
Relationship building
undefinedTimeline
Director, Senior Delivery Partner
IBM Canada
01.2012 - 12.2021
Vice President, Delivery Management
Kyndryl Canada
06.1996 - Current
Lead Architect, Special projects, Thin Client SME
IBM Canada
06.1996 - 12.2011
Bachelor of Business Administration - IT Systems Analysis
Toronto Metropolitan University
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