Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chester Wheeler

San Diego

Summary

Strategic Key Account Manager with years of experience in cultivating strong client relationships through in-depth understanding of customer needs and ensuring timely product delivery. Knowledgeable in sales and customer service protocols, with a proven ability to navigate industry trends and best practices.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Key Account Manager

SiteOne Landscape Supply
San Diego
01.2026 - Current
  • Oversaw portfolio of 50 accounts, fostering strong client relationships to drive retention.
  • Increased gross margin by $100k annually through strategic initiatives.
  • Analyzed customer needs to identify potential growth opportunities.
  • Managed relationships with key accounts, ensuring high levels of client satisfaction and loyalty.

Regional Sales Support Representative

SiteOne Landscape Supply
San Diego
01.2023 - 01.2026
  • Supporting area managers with accountability of sales support team in 4 different areas
  • Collaborated with international sales, manufacturing and shipping departments to process necessary documentation and manage related logistics.
  • Contributed ideas for process improvements within Sales Support operations.
  • Trained and guided new team members.

Business Development Manager

SiteOne Landscape Supply Inc.
San Diego
08.2017 - 06.2023
  • Oversaw $2 million book of business achieving over 10% growth year over year.
  • Implemented CRM systems to streamline sales processes and customer interactions.
  • Supported SSR, Line Of Business and store associates to enhance customer experience

Customer Service Department Manager

Hydro-scape Products
San Diego
06.2014 - 08.2017
  • Led team of 8 customer service representatives, fostering collaboration and accountability
  • Provided coaching and mentorship to team members regarding best practices regarding orders and quotes.
  • Streamlined communication between departments to facilitate issue resolution.

Education

High School Diploma -

Crawford High School
San Diego, CA

Skills

  • Account management
  • Business development
  • Problem solving
  • Client retention
  • Customer service
  • Team member motivation

Certification

  • Irrigation Level 1
  • CX Certification Level 3

Timeline

Key Account Manager

SiteOne Landscape Supply
01.2026 - Current

Regional Sales Support Representative

SiteOne Landscape Supply
01.2023 - 01.2026

Business Development Manager

SiteOne Landscape Supply Inc.
08.2017 - 06.2023

Customer Service Department Manager

Hydro-scape Products
06.2014 - 08.2017

High School Diploma -

Crawford High School
Chester Wheeler