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Navigating high-stress environments, I excelled in customer service call centers roles such as Southwestern Bell Telephone & Spectrum/Charter Communications just to name a few “where my empathetic approach and active listening significantly enhanced customer satisfaction. Leveraging skills in conflict resolution and call center operations, I consistently outperformed goals, fostering strong relationships and achieving a notable increase in customer loyalty. I pride myself on being a great dedicated asset to any company and being a great communicator and even better listener definitely helps. My great work abilities aren’t limited to just call centers. I have worked at various warehouse corporations as well rendering great teamwork while making sure great
quality product reaches customers.

 -Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.  -Proficient in customer service best practices and related options.  -Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.  -Committed to maintaining professional relationships to increase profitability and drive business results.  -Responsible Assistant Supervisor specializing in Logistics.  -Knowledgeable about documentation, reporting and training.  Adept at improving team productivity and reducing costs.  -Experienced Assistant Supervisor bringing 5 years of Logistics experience.  -Proficient in managing people and resources to accomplish challenging objectives. 

Dedicated Operator specializes in shipping, receiving and meeting delivery deadlines. Prioritizes safety and values efficiency. Works well alone or with team in fast-paced environment.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.

Chesta Malik

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Customer Service Representative

Warehouse Coordinator, Shipping & Receiving

Customer Service Supervisor

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Diploma - Business

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Customer Service Representative

Warehouse Coordinator, Shipping & Receiving

Customer Service Supervisor

Diploma - Business

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