Cheryne Rhim
Los Angeles
Summary
Organized and customer-focused professional with experience in document management, customer support, and retail operations. Skilled in improving store presentation, managing inventory, and streamlining workflows. Recognized for strong problem-solving skills and the ability to thrive in fast-paced, team-oriented environments.
Overview
2026
2026
years of professional experience
Work History
KW International
Dispatch
2016 - 2018
- Cataloged and maintained documents and materials to ensure systematic retrieval and compliance.
- Assessed and classified customer concerns, directing them to appropriate departments for prompt handling.
- Evaluated and adjusted incentive plans for repair technicians, ensuring alignment with organizational goals and employee engagement.
Aladin Bookstore
Cashier Customer Service
2018 - 2019
Bandi Bookstore
Cashier Customer Service
2019 - Current
- Maintained store organization and applied visual merchandising techniques to enhance overall store presentation.
- Handled cash transactions and completed daily reconciliation accurately.
- Provided customer support and resolved inquiries promptly to ensure positive customer experiences.
- Managed supply ordering and maintained appropriate stock levels for daily operations.
- Responded to online customer inquiries and maintained consistent service quality.
- Organized and monitored inventory to support efficient store operations.
- Prepared and processed shipments in accordance with store procedures and shipping standards.
Education
High School Diploma - Art
Fairfax Highschool
Los Angeles, CA06.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Organization and time management
- Problem resolution
Languages
Korean
English
Japanese
Timeline
KW International
Dispatch
2016 - 2018
Aladin Bookstore
Cashier Customer Service
2018 - 2019
Bandi Bookstore
Cashier Customer Service
2019 - Current
High School Diploma - Art
Fairfax Highschool