Supervised cleaning staff in maintaining cleanliness and safety standards across facilities.
Developed and implemented cleaning schedules for efficient workflow management.
Conducted regular inspections to ensure compliance with sanitation regulations.
Coordinated inventory management for cleaning supplies and equipment usage.
Resolved employee concerns and facilitated communication within the team.
Maintained records of attendance, leave requests, wages paid.
Manager
Gods Lake Narrows
God’s Lake Narrows
05.2017 - 11.2018
Supervised daily operations and maintained high service standards for customer satisfaction.
Managed team schedules, ensuring adequate staffing during peak hours and events.
Conducted training sessions to enhance staff skills and improve service delivery.
Monitored inventory levels, placing orders to maintain optimal stock availability.
Developed staff performance evaluations, providing constructive feedback and support.
Fostered a positive work environment promoting teamwork and effective communication among staff.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Enforced customer service standards and resolved customer problems to uphold quality service.
Cashier
Tim Hortons
Thompson
10.2016 - 12.2017
Cashier- duties- Taking customers orders prepared all beverages and meals, cleaning sanitizing work area.
Collaborated with team members to maintain stock levels and product displays.
Trained new cashiers on operational procedures and customer service standards.
Cashier
Northwest Company
God’s Lake Narrows
04.2013 - 08.2014
duties- Counted cash in register drawer at the beginning and end of shift, Mentored new team members on POS system operation, customer service strategies and sales goals , Restocked arranged and organized merchandise,
Helped customers
Cashier
BCN Gas Bar
Oxford House
03.2003 - 07.2006
Processed customer transactions accurately and efficiently at busy gas bar.
Maintained cleanliness and organization of cashier area and store front.
Assisted customers with inquiries about products and services offered.