1 Year - Customer Service
Hi, I’m
Cheryl Ann Caron
cherylanncaron@yahoo.com
Ontario
Summary
Hardworking and passionate strong organizational skills, eager Ready to help team achieve company goals.
Strong leader and problem-solver, uses decision-making skills and sound judgment to positively impact company success. Passionate about customer satisfaction by delivering quality service and unparalleled support. Organized and dependable. Successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle projects with a high degree of accuracy.
Overview
1
2
1 Year - Janitorial
3
2 Months - Red Cross Associate
4
5 Months - Sales Associate
Work History
Sunrise Enterprises
Red Cross Door to Door Associate
11.2020 - 01.2021
Job overview
- Door to door marketing for the Red Cross
- Humanitarian values while interacting with diverse groups of
- Team cooperation
- Outside in all weather conditions
- Travel
- Utilized customer feedback to improve product offerings.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Youth Retail Support Program
Sales Associate
08.2009 - 01.2010
Job overview
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Cineplex
Floor Worker
12.2006 - 12.2007
Job overview
- Enhanced customer satisfaction by maintaining a clean and safe environment.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Supported loss prevention efforts by monitoring store areas and reporting suspicious activity to management.
- Proactively identified potential hazards on the sales floor, taking action to mitigate risks and ensure customer safety.
- Demonstrated flexibility and adaptability by willingly adjusting schedule or covering additional shifts to support store needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
City Of Ottawa
Summer Camp Counselor Volunteer
08.2007 - 08.2007
Job overview
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Worked with children of varying age, interest, skill, and developmental levels.
- Supported children by actively listening and offering encouragement.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Empowered campers by guiding them through the process of setting and achieving personal goals during their stay.
- Implemented camp activities fostering physical, social, and emotional growth.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Fostered a sense of community among diverse groups through inclusive discussions on cultural differences.
- Mentored individual campers by providing guidance and support in achieving personal goals throughout their time at camp.
- Strengthened camper leadership skills through delegation of responsibilities during group projects and events.
Cumberland Hub Daycare
Co-Op Student
01.2005 - 03.2005
Job overview
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
- Encouraged children to develop healthy social and emotional skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Read stories, sang songs and facilitated creative play.
- Encouraged children's emotional and social development.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression
- Monitored children''s behavior, intervening when necessary to promote positive interactions among peers.
- Encouraged physical activity through outdoor play sessions, developing gross motor skills in young children.
- Collaborated with fellow daycare providers to maintain a high level of care for all children at the facility.
- Provided a safe and nurturing environment for children, promoting emotional well-being and growth.
City Of Ottawa
Summer Day Camp Volunteer
07.2004 - 07.2004
Job overview
- Increased camper satisfaction by actively listening to their concerns and addressing any issues promptly.
- Supported fellow volunteers with various tasks, resulting in efficient operation of daily activities.
- Provided emotional support for distressed or homesick campers, ensuring their well-being throughout their stay at the day camp.
- Increased camper engagement by adapting activities to accommodate varying abilities and interests among participants.
- Utilized problem-solving skills to resolve camper conflicts.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Inspired creativity in campers by facilitating arts and crafts sessions enabling self-expression
- Developed problem-solving skills in campers by guiding them through challenging scenarios during team-building exercises.
- Promoted teamwork among campers through engaging group games and collaborative projects.
Education
Norman Johnston Secondary Alternate ProgOttawa, ON
No Degree
Ottawa Technical Secondary SchoolOttawa, ON
No Degree
Skills
- Stress Management
- Customer Service
- Effective Communication
- Problem Solving
- Client Relations
- Positive Attitude
- Team cooperation
- Adaptability
- Interpersonal Skills
- Stress Tolerance
Volunteer Experience
City of Ottawa Summer Day Camps, Summer 2005
City of Ottawa Summer Day Camps, Summer 2007
Languages
English
Professional Working
Poetry Writing
Began writing poetry 2 years ago. Poetry is Christian based however not limited to. My poetry is a mixture of both Christian scripture, growth, personal experiences and lessons taught throughout my life. Poetry is how I truly express my thoughts ,emotions and faith. As a woman living in a world filled with many trials and triumphs , this is my way of making sense of it all and healing the mind , body and soul. Vitality is so important in a world like ours. This is my vitality.
Timeline
Red Cross Door to Door Associate
Sunrise Enterprises
11.2020 - 01.2021
Sales Associate
Youth Retail Support Program
08.2009 - 01.2010
Summer Camp Counselor Volunteer
City Of Ottawa
08.2007 - 08.2007
Floor Worker
Cineplex
12.2006 - 12.2007
Co-Op Student
Cumberland Hub Daycare
01.2005 - 03.2005
Summer Day Camp Volunteer
City Of Ottawa
07.2004 - 07.2004
Norman Johnston Secondary Alternate Prog
No Degree
Ottawa Technical Secondary School
No Degree
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