Cheryl Winner
Sacramento
Summary
Dynamic professional with a proven track record at Capitol Restaurant, excelling in customer service and problem resolution. Recognized for mentoring new team members and enhancing productivity. Highly adaptable and organized, skilled in time management and active listening, committed to delivering exceptional client experiences and fostering positive relationships.
Overview
41
41
years of professional experience
Work History
Self Employed
Cheryl Winner
10.1995 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
- Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Head Cashier
Capitol Restaurant
05.1984 - 04.1985
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
License Cosmetologist - Cosmetology
Country Club of Hairstyling
Sacramento, CA04-1977
High School Diploma -
Mira Loma High School
Sacramento, CA01-1977
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Organizational skills
- Calm under pressure
- Organization and time management
- Active listening
- Problem resolution
Accomplishments
I am great compassion for others and I am also a fast learner. I am very dependable and reliable. I am always on time and I am also don't quick till my job is done.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Self Employed
Cheryl Winner
10.1995 - Current
Head Cashier
Capitol Restaurant
05.1984 - 04.1985
License Cosmetologist - Cosmetology
Country Club of Hairstyling
High School Diploma -
Mira Loma High School
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