Summary
Overview
Work History
Education
Skills
Timeline
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Cheryl Selvig

Port Hope,ON

Summary

Dynamic business professional with extensive experience in small business operations and customer service, serving as Owner at 2509953 Ontario LTD. Proven track record in inventory management and effective communication, resulting in high client satisfaction and improved operational efficiency. Expertise in prompt issue resolution and relationship building ensures a seamless experience for all stakeholders. Career aspirations focus on leveraging skills to drive growth and innovation within the business sector.

Overview

22
22
years of professional experience

Work History

Owner/Computer Operator

2509953 Ontario LTD.
Port Hope, Ontario
03.2016 - 10.2024
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of the business, including providing direction and guidance to employee.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Budgeting and financial management.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Front Office Manager

Jim Corkery & Staff
Cobourg, Ontario
06.2010 - 03.2016
  • Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Maintained accurate records of financial transactions such as cashiering activities, credit card charges.
  • Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
  • Monitored office inventory to maintain supply levels.
  • Assisted with interviewing job applicants by asking appropriate questions and offering insight and feedback.

Office Manager

Jeremy Walters Drywall
Port Hope, Ontario
10.2002 - 06.2010
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, and responded to emails.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Responded to customer inquiries via phone or email in a professional manner.

Education

High School Diploma -

Centre For Individual Studies
Cobourg, ON
06-2013

Skills

  • Customer service
  • Inventory management
  • Effective communication
  • Small business operations
  • Sales management
  • Verbal and written communication

Timeline

Owner/Computer Operator

2509953 Ontario LTD.
03.2016 - 10.2024

Front Office Manager

Jim Corkery & Staff
06.2010 - 03.2016

Office Manager

Jeremy Walters Drywall
10.2002 - 06.2010

High School Diploma -

Centre For Individual Studies

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Cheryl Selvig