Cheryl Santer
Langley,BC
Summary
Dynamic Seafood Manager at Safeway with a proven track record in merchandise presentation and operational efficiency. Expert in training and mentoring staff, enhancing customer engagement, and implementing strategic marketing initiatives that boosted sales. Skilled in MS Office and adept at scheduling to optimize team performance and ensure product freshness.
Overview
20
20
years of professional experience
Work History
Seafood Manager
Safeway
11.2024 - 09.2025
- Assisted in managing seafood inventory, ensuring quality and freshness standards.
- Learned proper handling and storage techniques for various seafood products.
- Supported customer inquiries regarding seafood selection and preparation methods.
- Maintained cleanliness and organization of seafood display areas to enhance visual appeal.
- Collaborated with team members to restock shelves and maintain product availability.
- Gained experience in operating seafood preparation equipment safely and efficiently.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Provided detailed information to customers about available seafood products and self-service items.
- Managed daily work schedules for seafood staff.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Increased sales volume by implementing targeted marketing initiatives and seasonal promotions.
- Fostered strong relationships with customers by addressing inquiries promptly and professionally.
Meat and Seafood Clerk
Safeway
07.2019 - 11.2024
- Assisted customers with product selection and provided cooking tips to enhance meal preparation.
- Maintained cleanliness and organization of meat and seafood displays to ensure quality presentation.
- Monitored inventory levels, restocked shelves, and ensured product freshness and safety standards were met.
- Operated scales and packaging equipment for accurate portioning of meat and seafood products.
- Engaged in regular training to stay updated on product knowledge, safety protocols, and best practices.
- Supported loss prevention efforts by conducting routine checks for expired or damaged products.
- Implemented customer feedback to enhance service delivery and improve shopping experience in the department.
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Supported the smooth operation of the store by assisting in other departments when necessary to meet customer needs effectively.
- Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
- Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
- Assisted with inventory management to minimize waste and maintain optimal freshness levels of meat and seafood products.
Daycare Owner/Operator
Self-employeed
07.2005 - 09.2019
- Developed and implemented age-appropriate curriculum enhancing children's cognitive and social skills.
- Managed daily operations ensuring compliance with local regulations and maintaining high safety standards.
- Established strong relationships with parents, providing regular updates on children's progress and activities.
- Coordinated schedules, activities, and resources, optimizing operational efficiency within the daycare environment.
- Oversaw budgeting and financial planning to ensure sustainability and growth of daycare services.
- Cultivated a nurturing environment promoting emotional support and individual attention for each child's needs.
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.
- Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
- Maintained accurate accounting of tuition.
Education
High School Diploma -
Aldergrove Community Secondary School
Aldergrove, BC06-2006
Skills
- Merchandise presentation
- Operational efficiency
- Training and mentoring
- Scheduling
- Product rotation
- Ordering and receiving
- Time management
- Strategic planning
- MS office
Languages
English
Full Professional
Timeline
Seafood Manager
Safeway
11.2024 - 09.2025
Meat and Seafood Clerk
Safeway
07.2019 - 11.2024
Daycare Owner/Operator
Self-employeed
07.2005 - 09.2019
High School Diploma -
Aldergrove Community Secondary School