CHERYL PORTSMITH
Courtice,ON
Summary
Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability.
Overview
22
22
years of professional experience
Work History
Casual Custodian
Durham District School Board
05.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Administrative/Reception
Miller Waste Systems
01.2020 - 11.2022
- Process timecards and payroll records for employees
- Order office supplies
- Respond and provide assistance to Durham Regions residents
- Receive, process emails and telephone calls regarding queries from the Region of Durham staff
- Reconcile inventory for material produced during the daily productivity
- File and sort confidential paperwork with regards to employees
- Receive and process invoices to be sent to Accounts Payable for payment
- File and organize paperwork for the Maintenance Department.
Customer Service Representative/Dispatcher/Payroll
Miller Waste Systems Inc.
01.2008 - 01.2020
- Respond and provide assistance to Durham Region residents with regards to the residential waste collection contract
- Receive, process emails and telephone calls regarding complaints and queries from the Region of Durham staff
- Process timecards and payroll records for company drivers
- Process customer transactions generated from service changes, billing issues, temporary orders, extra pick-ups as well as resolve customer inquiries with regards to collection problems
- Dispatching Roll Off and Front-end trucks, organizing route sheets for daily routes and productivity reports
- Reconcile weigh tickets for productivity.
Customer Service Representative
Mackie Moving Systems
01.2002 - 01.2008
Education
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
References
Available upon request
Timeline
Casual Custodian
Durham District School Board
05.2024 - Current
Administrative/Reception
Miller Waste Systems
01.2020 - 11.2022
Customer Service Representative/Dispatcher/Payroll
Miller Waste Systems Inc.
01.2008 - 01.2020
Customer Service Representative
Mackie Moving Systems
01.2002 - 01.2008
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