Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cheryl Mcfadden

Cheryl Mcfadden

Kingston On,ON

Summary

I am a well organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. I am detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

31
31
years of professional experience

Work History

Cleaner

Autobuf
Kingston, ON
09.2022 - Current
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Removed trash, debris and other waste materials from premises.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

Loss and Prevention

Giant Tiger
Johnstown, ON
03.2019 - 05.2021
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
  • Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Cultivated interpersonal skills by building positive relationships with others.

Supervisor of Operations

Commissionaires
Brockville, ON
10.2018 - 02.2019
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Interceded between employees during arguments and diffused tense situations.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Kept high average of performance evaluations.

Administrative Clerk

Gananoque Chevrolet
Gananoque, ON
07.2013 - 09.2018
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Proofread and edited professional documents to fix errors.
  • Updated pricing, signage and displays to deliver accurate product information.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Engaged with customers online and attended in-person networking events to drive traffic and increase sales.
  • Created and updated records and files to maintain document compliance.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Supervisor

Department Of National Defense
Kingston, ON
03.1993 - 03.2013
  • Can work in a team environment or individually
  • Can communicate to people in a professional manner -
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans, timelines and budgets.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

High School Diploma -

Three Oaks Senior High School - City of Summerside

AODA Customer Service Training (condensed content) - undefined

Occupational Health and Safety Awareness Training - undefined

Workplace Violence and Harassment Refresher Training - undefined

Skills

undefined

Timeline

Cleaner

Autobuf
09.2022 - Current

Loss and Prevention

Giant Tiger
03.2019 - 05.2021

Supervisor of Operations

Commissionaires
10.2018 - 02.2019

Administrative Clerk

Gananoque Chevrolet
07.2013 - 09.2018

Supervisor

Department Of National Defense
03.1993 - 03.2013

High School Diploma -

Three Oaks Senior High School - City of Summerside

AODA Customer Service Training (condensed content) - undefined

Occupational Health and Safety Awareness Training - undefined

Workplace Violence and Harassment Refresher Training - undefined

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Cheryl Mcfadden