Summary
Work History
Skills
Timeline
Generic

Cheryl Lofgren

Hamilton,ON

Summary

Dedicated administration professional with expertise in patient communication and appointment scheduling, adept at managing insurance claims and accounts receivable. Skilled in training staff on administrative procedures and software systems, maintaining organized filing systems, and collaborating with legal professionals to optimize documentation processes.

Work History

Administration

[Company]
  • Scheduled and confirmed patient appointments for doctors and physiotherapists.
  • Managed communication with insurance companies regarding claims and accounts receivable.
  • Answered phone calls, addressed inquiries, and recorded messages efficiently.
  • Trained new staff on administrative procedures and software systems.
  • Maintained organized filing systems for patient and insurance documentation.
  • Collaborated with legal professionals to manage patient-related files and documentation.

Skills

  • Patient communication
  • Appointment scheduling
  • Telephone etiquette
  • Insurance claim management
  • Accounts receivable
  • Staff training
  • Filing systems
  • Legal collaboration
  • Documentation management
  • Administrative procedures

Timeline

Administration

[Company]
Cheryl Lofgren