Cheryl Lewis
Gardena
Summary
Dynamic leader with proven success at Inglewood Park Cemetery, excelling in strategic planning and team leadership. Cultivated strong relationships, driving collaboration and enhancing client satisfaction. Expert in financial management and operational optimization, fostering high-performance teams to achieve organizational goals and improve productivity. Committed to continuous improvement and client relationship building.
Overview
51
51
years of professional experience
Work History
V.P. Family Service
Inglewood Park Cemetery
04.1979 - 10.2022
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Identified opportunities to improve business process flows and productivity.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Increased company growth through collaboration with sales and marketing departments.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Created succession plans to provide continuity of operations during leadership transitions.
- Devised and presented business plans and forecasts to board of directors.
- Managed financial, operational and human resources to optimize business performance.
Sales Clerk
Robinson May
01.1975 - 06.1978
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Clerk
Kentucky Fried Chicken
08.1971 - 03.1977
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Education
MBA - Business Administration
University of Redlands
Redlands, CABachelor of Science - Business Administration
University of Phoenix
Los Angeles, CA05-2024
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Coaching and mentoring
- Complex Problem-solving
- Client relationship building
- Strategic planning
- Sales and marketing leadership
- Customer service
- Documentation and reporting
- Sales leadership
Timeline
V.P. Family Service
Inglewood Park Cemetery
04.1979 - 10.2022
Sales Clerk
Robinson May
01.1975 - 06.1978
Sales Clerk
Kentucky Fried Chicken
08.1971 - 03.1977
MBA - Business Administration
University of Redlands
Bachelor of Science - Business Administration
University of Phoenix
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