Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Work Availability
Timeline
Hi, I’m

Cheryl Law

Hamilton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proven leader and efficient problem-solver, I significantly improved customer satisfaction and team productivity at Perma-lite Automotive Group. With a knack for critical thinking and exceptional communication, I excel in fast-paced environments, ensuring both operational excellence and a harmonious workplace. Skilled in safety protocols and organizational management, I am committed to continual improvement and professional development.

Overview

45
years of professional experience

Work History

Self Employed

Domestic Engineer
08.2012 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Inspected grounds and facilities to identify necessary repairs.
  • Managed operations, maintenance and improvement of properties.
  • Conducted regular property inspections to identify potential issues and address them proactively.
  • Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
  • Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
  • Performed regular inspections of facility and documented all inspection information in reports.
  • Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
  • Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Perma-lite Automotive Group

Supervisor
08.1985 - 08.1991

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Maintained high safety standards to ensure a secure workplace for all employees and visitors.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Oversaw compliance with industry regulations and company policies, ensuring a safe and legal operational environment.
  • Developed a comprehensive training program for new hires, significantly reducing the learning curve and integrating them into the team quickly.
  • Maintained database systems to track and analyze operational data.

B&M Insulation

Bookkeeper
02.1983 - 1985

Job overview

  • Handled day-to-day accounting processes to drive financial accuracy.
  • Maintained and processed invoices, deposits, and money logs.
  • Handled payroll processing for 12 employees, ensuring timely payment and adherence to tax regulations.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Completed tax forms in compliance with legal regulations.
  • Assisted with budget preparation and monitoring, contributing to better expense control.

MFL Insulation

Certified Insulation Installer
08.1979 - 07.1983

Job overview

  • Provided excellent customer service by addressing questions or concerns promptly and professionally.
  • Effectively communicate with clients regarding project timelines, budgets, and expectations.
  • Contributed to cost savings of 50% for clients by identifying opportunities for energy-efficient upgrades during installations.
  • Increased client satisfaction through meticulous attention to detail and adherence to industry best practices.
  • Sealing gaps with appropriate sealants and insulating materials reduced air infiltration and heat loss.
  • Maintained a safe work environment by adhering to safety protocols and using proper protective equipment.
  • Assisted clients in understanding the benefits of various insulation options, resulting in informed decision-making.
  • Filled tight spaces like attics and walls with loose or foam insulation materials based on building code standards.
  • Applied knowledge of building codes, local regulations and safety requirements to all insulation projects.
  • Provided technical advice and guidance to customers regarding insulation types and installation techniques.
  • Enhanced insulation effectiveness by accurately measuring and cutting materials to fit specific spaces.
  • Conducted post-installation inspections to ensure compliance with building codes and regulations.

Education

Mohawk College of Applied Arts And Technology
Hamilton, ON

Some College (No Degree) from Computer Science
01.2002

University Overview

Studied hardware and network systems.
Developed an application for a class project that received recognition for its innovative design and functionality.
Achieved a GPA of 3.8 while completing coursework in algorithms, data structures, and software engineering principles.
Completed a summer internship at IBM, where I gained hands-on experience in software development and collaborated with a team to deliver a successful product launch.

Industrial Accident Prevention Association
Toronto, ON

Certificate
09.1987

University Overview

  • Completed professional development in Hazard Recognition and Control, Health and Safety Committee.

Ontario Management Development Program
Hamilton ON

Certificate
1987

University Overview

  • Completed professional development in Human Relations; Administration; Labor Relations; Communications; safety; and people management.

Mohawk College of Applied Arts And Technology
Hamilton, ON

Some College (No Degree) from Women Into Trades And Technology.
1979

University Overview

  • Introduced to Plumbing, Electrical, and Woodworking, showcasing proficiency in various trade skills
  • Completed a rigorous curriculum in plumbing, carpentry, and electrical work, earning certifications in each discipline.
  • Participated in a hands-on construction project, overseeing a team of peers in building a new structure from start to finish.
  • Final Grade: 96%

Skills

  • Energetic self-starter
  • Friendly, Positive Attitude
  • Excellent Communication
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Critical Thinking
  • Organizational Skills
  • Energetic self-starter
    Friendly, positive attitude
    Excellent communication skills
  • Decision-Making
  • Problem Resolution
  • Verbal Communication

Languages

English
Native or Bilingual

Additional Information

Additional Information
I am very familiar with the Landlords Self-Help Centre ( https://landlordselfhelp.com) and The Ultimate Guide to Landlord-Tenant Law in Ontario (https://blog.remax.ca/the-ultimate-guide-to-landlord-tenant-law-in-ontario).
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Domestic Engineer
Self Employed
08.2012 - Current
Supervisor
Perma-lite Automotive Group
08.1985 - 08.1991
Bookkeeper
B&M Insulation
02.1983 - 1985
Certified Insulation Installer
MFL Insulation
08.1979 - 07.1983
Mohawk College of Applied Arts And Technology
Some College (No Degree) from Computer Science
Industrial Accident Prevention Association
Certificate
Ontario Management Development Program
Certificate
Mohawk College of Applied Arts And Technology
Some College (No Degree) from Women Into Trades And Technology.

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Cheryl Law