Office Assistance/Plant Production Manager
Hart Laundry Services
Smiths Falls, ON
2011 - 2024
- Maintained Filing system for records, correspondence and other documents
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered phone calls, responded to emails.
- Maintained office organization to support efficiency.
- Managed front desk operations including greeting visitors, answering questions and took messages.
- Provided support to Director while inquiring about New contracts
- Resolved customer inquiries in timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Reviewed accuracy of Billings and invoices, managed accounts Payable/Receivable
- Performed general bookkeeping duties such as reconciling bank statements, and entered daily Invoices with Quick Books accounting software.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Interpreted and communicated work procedures and company policies to staff.
- Trained new employees to meet job requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed production in Facility.
- Investigated any complaints regarding product quality or customer service issues.
- Quality assurance of finished products prior to shipment
- Provided guidance to staff members during installation, maintenance, repair, and calibration of machines.
- Improved efficiency by minimizing downtime.
- Assisted with work production each day
- Supervised staff members, organized schedules and delegated tasks.
- Remained calm and professional in stressful circumstances
- Assisted workers in troubleshooting mechanical problems with machinery and equipment.
- Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of 17.