Summary
Work History
Education
Skills
References
Timeline
Generic

Cheryl Gallipeau

Smiths Falls,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, and multitasking abilities. Adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quick at learning new skills. Polite and attentive, offering excellent customer service, multitasking and management skills and very well organized.

Coordinating invoicing and billing activities.

High Energy Laundry Manager offering 14 years of Laundry experience to Hospitals and Long Term Care Homes. Hands-on manager and team leader dedicated to providing high-quality service to all Clients. Greet and assists guests with questions or problems to promote Client satisfaction

Work History

Office Assistance/Plant Production Manager

Hart Laundry Services
Smiths Falls, ON
2011 - 2024
  • Maintained Filing system for records, correspondence and other documents
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered phone calls, responded to emails.
  • Maintained office organization to support efficiency.
  • Managed front desk operations including greeting visitors, answering questions and took messages.
  • Provided support to Director while inquiring about New contracts
  • Resolved customer inquiries in timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Reviewed accuracy of Billings and invoices, managed accounts Payable/Receivable
  • Performed general bookkeeping duties such as reconciling bank statements, and entered daily Invoices with Quick Books accounting software.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Interpreted and communicated work procedures and company policies to staff.
  • Trained new employees to meet job requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Managed production in Facility.
  • Investigated any complaints regarding product quality or customer service issues.
  • Quality assurance of finished products prior to shipment
  • Provided guidance to staff members during installation, maintenance, repair, and calibration of machines.
  • Improved efficiency by minimizing downtime.
  • Assisted with work production each day
  • Supervised staff members, organized schedules and delegated tasks.
  • Remained calm and professional in stressful circumstances
  • Assisted workers in troubleshooting mechanical problems with machinery and equipment.
  • Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of 17.

Education

High School Diploma -

Athens District High School
Athens, ON
06-1987

Skills

  • Office Assistance
  • Organizational Skills
  • Scheduling Coordination of Employees and Deliveries
  • Employee Training
  • Customer Service
  • Operate Plant machinery
  • Supervision and leadership
  • Microsoft Office

References

References available upon request.

Timeline

Office Assistance/Plant Production Manager

Hart Laundry Services
2011 - 2024

High School Diploma -

Athens District High School
Cheryl Gallipeau