Cheryl Forbes Gillieson
Perth,ON
Summary
Proficient Human Resource and Business Administrator that is passionate about client's success. Highly-motivated employee with desire to take on new challenges.
Strong work ethic, adaptability, strategic thinker and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Proficient Program Administrator specializing in human resources and operational management of projects. Bringing 15 years of experience with small to medium size businesses in the manufacturing, fitness and education industries with long-term potential for growth and advancement.
Overview
18
18
years of professional experience
Work History
HR & Program Administrator
Perth Children's House
Perth, ON
01.2024 - Current
- Identified potential funding sources for new or existing programs initiatives.
- Collaborated with other departments to ensure efficient operations of the program.
- Responded promptly to inquiries regarding services available through specific programs initiatives.
- Ensured compliance with applicable laws and regulations in all aspects of the program.
- Cultivated relationships with stakeholders including government officials and representatives from partner agencies involved in delivering services through the program.
- Developed strategies for improving service delivery mechanisms associated with programs activities.
- Monitored financial resources, budgets, and expenditures for program activities.
- Developed and implemented program policies and procedures.
- Provided technical assistance to staff on operational issues related to the program.
- Recruited, trained and supervised personnel assigned to work on projects within the scope of the program.
- Prepared monthly reports summarizing progress towards goals and objectives of the program.
- Researched best practices in areas relevant to specific programs initiatives.
Owner Operator
On The Go Baby, e-commerce store
Perth, ON
06.2015 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created marketing campaigns to attract new customers.
- Set pricing structures according to market analytics and emerging trends.
- Researched potential partners in order to expand services offered.
- Kept records for production, inventory, income, and expenses.
VMware / Talent Experience Partner
VMware
Perth, ON
07.2022 - 01.2024
- This role was introduced as part of TA Reimagined and has changed a few times since it was first introduced in the summer of 2022
- Being one of the first people in this role it was essential to be flexible as our role changed and to educate, the rest of the Talent Acquisition team that we were supporting, on responsibilities of the TEP role, the new TA Reimagined process, and the value that the TEP brings to the high and low volume recruiting experiences
- Actively involved in weekly squad meetings with Talent Advisors, TDP's and the TA Manager to discuss and work through any process concerns that came up and come up with an agreed upon solution moving forward
- Partner with multiple Talent Advisor's to communicate interview best practices during Hiring Strategy and Prebrief meetings with Hiring Managers to ensure an organized and positive recruiting experience for the interviewers and candidates
- Assist Talent Advisors and hiring teams to identify the interview details and panel that is to be used for each requisition while providing interview best practices and advice on how to better align with the GO hiring interview model
- Acting as an onboarding concierge for candidates and hiring managers once we make it to the hiring stage
- Answering any questions that they have, helping to fix any issues that may arise and keeping the lines of communication open with the candidates before their start date so that they feel welcomed and supported
- Other responsibilities include:
- Schedule candidate interviews quickly and accurately; providing guidance where appropriate to assist with common roadblocks and/or urgent situations
- Review and chase interview feedback to ensure that it is submitted into Workday in a timely manner
- Provide a high level of customer service and professionalism when communicating with candidates and internal stakeholders
- Maintaining accurate records and confidentiality.
VMware / Recruiting Coordinator, Events
VMware
Perth, ON
04.2022 - 06.2022
- Supported the Product Events high volume recruitment process.
- Interact with candidates, staffing partners, and hiring teams to coordinate the hiring events and interview reschedules.
- Scheduled a high volume of candidate phone screens and feedback links using Microsoft Outlook and Workday applications.
- Provided a high level of customer service and professionalism when communicating with candidates and internal stakeholders.
- Coordinated interviews with hiring managers and prospective employees.
Recruiting Coordinator
Kelly Services, Kelly Services & Pro Unlimited, on Contract at VMware /
Perth, ON
10.2021 - 04.2022
- Provided administrative support to the University Talent recruitment team including scheduling interviews.
- Provided a high level of customer service and professionalism when interacting with candidates, staffing partners, and hiring teams
- Coordinated a high volume of candidate interviews using Workday
- Rescheduled interviews as needed.
The Oliam Group / HR & Business Consultant
The Oliam Group
Perth, ON
10.2017 - 09.2021
- Provided remote and onsite consulting services to multiple clients; main areas of service included human resources, business administration, project management and new business setup
- Past clients: Weatherhead Brew Co., K James Construction, Perth Children's House Montessori school, 2831496 Ontario Inc, Functional Performance Fitness Human Resources
- Full cycle recruitment: job posting, resume screening, interviewing, reference checks, letters of offer, employment agreements
- Creation of HR documents; job advertisements, job descriptions, employment contracts, letters of offer, performance reviews, performance management plans, staff handbooks
- Training & Onboarding; Trained employees on HR policies, software, customer service and health and safety general best practices
- Program development; Health and safety, Covid-19 Safety plan
- Program compliance; Health and Safety, Covid safety plan
- Internal policy and procedure development
- Provide overall Human Resource guidance to stakeholders
Perth Children's House Montessori School / Vice Chair, Volunteer Coordinator
Perth Children's House Montessori School
Perth, ON
08.2015 - 07.2017
Modern Baby Children's Boutique / Co - Owner
Modern Baby Children's Boutique
Perth, ON
01.2014 - 06.2015
DEW Engineering and Development / Human Resource Generalist
DEW Engineering and Development
Ottawa, ON
09.2009 - 10.2010
The Employment Solution (TES) / Placement Consultant
The Employment Solution (TES)
Ottawa, ON
06.2008 - 03.2009
Performance SQA / VP of Client Services, Account Executive
Performance SQA
Ottawa, ON
06.2008 - 03.2009
The Employment Solution (TES) / Placement Consultant
The Employment Solution (TES)
Ottawa, ON
10.2007 - 06.2008
Manpower Services / Staffing Specialist
Manpower Services
Ottawa, ON
07.2006 - 09.2007
Manpower Services Alberta / On-site Coordinator
Manpower Services Alberta
Calgary, ON
11.2005 - 07.2006
Education
Some College (No Degree) - Business Administration
Algonquin College
Grade 12, OAC, & French Certificate -
A.Y Jackson Secondary School
Kanata, ON01.1998
Some College (No Degree) - Human Resource Management
Algonquin College
Ottawa, ONSome College (No Degree) - IT Network Security
Algonquin College
Ottawa, ONSkills
- Human Resources
- Business Administration
- Financial Management
- Policy and Procedure Improvements
- Regulatory Compliance
- Critical Thinking & Problem Solving
- Technology/Computer Savvy
- MS Suite; Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Microsoft Excel and Microsoft Teams
- Google Workplace; Google Docs, Google Sheets, Google Forms, Google My Business, Google Analytics, Google Admin and Google Meet
- Human Resource Software; Kronos, HackerRank, Workday, PeopleSoft and Wagepoint
- Business applications; Slack and Zoom,
Additional Employment History
- DEW Engineering and Development / Human Resource Generalist, 09/01/09, 10/01/10, OTTAWA, ON
- The Employment Solution (TES) / Placement Consultant, 06/01/08, 03/01/09, OTTAWA, ON
- Perth Children's House Montessori School / Vice Chair, Volunteer Coordinator (Volunteer Positions), 08/01/15, 07/01/17, PERTH, ON
- On The Go Baby (online store) / Owner Operator, 06/01/15, PRESENT, PERTH, ON
- Modern Baby Children's Boutique / Co - Owner, 01/01/14, 06/01/15, PERTH, ON
- The Employment Solution (TES) / Placement Consultant, 10/01/07, 06/01/08, OTTAWA, ON
- Performance SQA / VP of Client Services, Account Executive, 06/01/08, 03/01/09, OTTAWA, ON
- Manpower Services / Staffing Specialist, 07/01/06, 09/01/07, OTTAWA, ON
- Cheryl Forbes GilliesonManpower Services Alberta / On-site Coordinator, 11/01/05, 07/01/06, CALGARY, ON
References
References available upon request.
Timeline
HR & Program Administrator
Perth Children's House
01.2024 - Current
VMware / Talent Experience Partner
VMware
07.2022 - 01.2024
VMware / Recruiting Coordinator, Events
VMware
04.2022 - 06.2022
Recruiting Coordinator
Kelly Services, Kelly Services & Pro Unlimited, on Contract at VMware /
10.2021 - 04.2022
The Oliam Group / HR & Business Consultant
The Oliam Group
10.2017 - 09.2021
Perth Children's House Montessori School / Vice Chair, Volunteer Coordinator
Perth Children's House Montessori School
08.2015 - 07.2017
Owner Operator
On The Go Baby, e-commerce store
06.2015 - Current
Modern Baby Children's Boutique / Co - Owner
Modern Baby Children's Boutique
01.2014 - 06.2015
DEW Engineering and Development / Human Resource Generalist
DEW Engineering and Development
09.2009 - 10.2010
The Employment Solution (TES) / Placement Consultant
The Employment Solution (TES)
06.2008 - 03.2009
Performance SQA / VP of Client Services, Account Executive
Performance SQA
06.2008 - 03.2009
The Employment Solution (TES) / Placement Consultant
The Employment Solution (TES)
10.2007 - 06.2008
Manpower Services / Staffing Specialist
Manpower Services
07.2006 - 09.2007
Manpower Services Alberta / On-site Coordinator
Manpower Services Alberta
11.2005 - 07.2006
Some College (No Degree) - Business Administration
Algonquin College
Grade 12, OAC, & French Certificate -
A.Y Jackson Secondary School
Some College (No Degree) - Human Resource Management
Algonquin College
Some College (No Degree) - IT Network Security
Algonquin College
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