Cheryl Fitzgerald
Greater Sudbury,ON
Summary
Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Napa
Greater Sudbury, Ontario
09.2024 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Coordinator
Tjx Winners/Homesense
Greater Sudbury, Ontario
10.2021 - 08.2024
- Resolved customer complaints in a timely manner while upholding company standards.
- Facilitated communication between different departments in order to resolve issues quickly.
- Resolved customer complaints or answered customers' questions.
- Processed customer deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Balanced assigned drawers on a daily basis using manual calculations or computerized systems.
Screening Officer For Clarabelle Mill
Natts Safety
Greater Sudbury, Ontario
03.2020 - 03.2021
- Screening hundreds of employees for COVID Cases.
- Worked with HR resolving issues at the mine sights
- Meetings with upper management of Vale to understand how important screening employees is coming in and out of the sights.
Bartender Assistant
TownSuites By Marriott
Greater Sudbury, Ontario
01.2018 - 03.2020
- Organized bar inventory and supplies.
- Prepared mixed drinks accurately within specified time frames while ensuring quality standards were met.
- Provided customer service by taking orders from patrons at the bar or via wait staff requests from dining areas.
- Attended training sessions on new product launches or promotional activities.
- Processed payments for purchases using cash registers or POS systems.
Private Nanny
Domenic and Barb Geroux
Greater Sudbury, Ontario
07.2017 - 01.2020
- Prepared meals according to dietary needs of the family's children.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
Home Care Provider
For Seniors Only
Greater Sudbury, Ontario
07.2016 - 11.2018
- Managed client's schedule of doctor's appointments, therapies.
- Coordinated with other healthcare professionals to ensure continuity of care.
- Responded promptly to emergency situations involving clients.
Bartender
Nickel City
Greater Sudbury, Ontario
07.2016 - 07.2018
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Developed good working relationships with fellow employees through effective communication.
Social Worker - Child and Youth
Elm House Group Home
Greater Sudbury, Ontario
07.2013 - 07.2016
- Provided counseling services individually or in a group setting to promote healthy behavior changes among clients.
- Developed service plans for clients that included short-term goals and long-term objectives.
- Provided crisis intervention to children and youth in need of immediate assistance.
- Attended staff meetings to review cases, discuss relevant legislation updates.
- Organized recreational activities to help build self-esteem among disadvantaged youth.
Education
Diploma - Addictions Community Services
College
Greater Sudbury, ON08-2012
Skills
- Staff Supervision
- Customer Service
- Work Planning and Prioritization
Certificates
- Worker Health and Safety Awareness in 4 Steps
- WHIMIS 2015 Certificate of Training Including the GHS for Workers and Supervisors
- Accessibility Standard For Customer Service
Volunteer and Certificates
- Volunteered at Aboriginal Alliance Northern Ontario
- Collaborated with Access AIDS for HIV testing
- Letter of Completion certificate
- Tobacco Cessation certificate
- Letter of Completion Concurrent Disorders
- Gambling Letter of Completion
Timeline
Delivery Driver
Napa
09.2024 - Current
Coordinator
Tjx Winners/Homesense
10.2021 - 08.2024
Screening Officer For Clarabelle Mill
Natts Safety
03.2020 - 03.2021
Bartender Assistant
TownSuites By Marriott
01.2018 - 03.2020
Private Nanny
Domenic and Barb Geroux
07.2017 - 01.2020
Home Care Provider
For Seniors Only
07.2016 - 11.2018
Bartender
Nickel City
07.2016 - 07.2018
Social Worker - Child and Youth
Elm House Group Home
07.2013 - 07.2016
Diploma - Addictions Community Services
College