Cheryl Danchuk
Dawson Creek,BC
Summary
Dynamic Support Services Manager at Northern Health with a proven track record in enhancing service delivery through innovative training programs and streamlined communication. Highly organized and adept at multitasking, I foster collaboration and improve patient satisfaction while overseeing performance evaluations and resource allocation. Skilled in both team leadership and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Support Services Manager
Northern Health
1985 - 05.2025
- Developed and implemented training programs for support staff to enhance service delivery.
- Streamlined communication processes between departments, improving response times and collaboration.
- Managed scheduling and resource allocation for support services, optimizing operational efficiency.
- Led initiatives to improve patient satisfaction through enhanced support services protocols.
- Facilitated regular team meetings to address challenges and promote a culture of continuous improvement.
- Collaborated with healthcare professionals to align support services with organizational goals and standards.
- Conducted regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback.
- Assisted with the recruitment process by interviewing potential candidates, evaluating skills fit for open positions within the Support Services department.
- Oversaw employee training programs, increasing staff competence and improving overall performance metrics.
- Created effective communication channels between departments, fostering collaboration and teamwork.
Skills
Very organized and multitask individual
Competent in dealing with people as my position of Manager involved communications with a wide variety of individuals
Computer literate with working for Northern Health
Languages
English
Full Professional
Timeline
Support Services Manager
Northern Health
1985 - 05.2025