Cheryl Constable
Stratford,PE
Summary
Dynamic administrative professional with a proven track record at the Province of Prince Edward Island, excelling in file organization and document management. Recognized for enhancing operational efficiency and training staff in compliance protocols. Strong attention to detail and effective communication skills drive successful outcomes in fast-paced environments.
Overview
16
16
years of professional experience
Work History
File Room Supervisor Financial Assistance
Province Of Prince Edward Island
06.2015 - 01.2019
- Supervised daily operations of file room, ensuring efficient document management and retrieval processes.
- Implemented filing system improvements, enhancing organization and accessibility of records.
- Trained and mentored staff on best practices for document handling and compliance protocols.
- Coordinated inventory management, overseeing supplies and equipment necessary for file room operations.
Administrative Assistant
Family Violence Prevention Services, Province of PEI
01.2013 - 06.2015
- Managed office communications, ensuring timely responses to inquiries and requests.
- Coordinated scheduling for meetings and appointments, optimizing calendar management efficiency.
- Streamlined document filing processes, enhancing retrieval speed and organization.
- Assisted in preparing reports and presentations, maintaining high accuracy and attention to detail.
Administrative Assistant to Invention Team
Child Protective Services, Province of PEI
01.2012 - 01.2013
- Coordinated case management schedules, ensuring timely meetings and documentation for child welfare assessments.
- Developed and maintained comprehensive filing systems to enhance accessibility of sensitive client information.
- Assisted in preparing reports and documentation for court proceedings, ensuring accuracy and compliance with legal standards.
- Managed communication between families, social workers, and external agencies to facilitate service delivery and support needs.
Front Desk Receptionist
Central Queens Family Medical Centre
08.2010 - 09.2012
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted and assisted visitors, maintaining professional front desk demeanor.
- Coordinated scheduling for appointments, optimizing daily office operations.
- Processed incoming and outgoing mail, ensuring timely distribution of correspondence.
Receptionist
QEH Diagnostic Imaging Deptment
03.2003 - 04.2010
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated scheduling for appointments, meetings, and conference room usage efficiently.
- Maintained accurate records of visitor logs and office supplies for inventory control.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
Human Resources Management
Academy of Learning Career College
Charlottetown, PE05-2014
Medical Administrative Assistance
Academy of Learning Career College
Charlottetown, PE09-2003
GED -
Academy of Learning Career College
Charlottetown, PE10-2002
Telephone Ediquette
Tourism of PEI
Charlottetown, PE05-2000
Customer Service Excellence
Tourism of PEI
Charlottetown, PE05-1996
Skills
- Scheduling and planning
- File organization
- Records management
- Information security
- Time management
- Verbal communication
- Office administration
- Inbound phone call handling
- Scheduling appointments
- Database entry
- Telephone reception
- Scheduling
- Strategic planning
- Administrative support
- Managing office supply inventory
- Schedule and calendar management
- Ethics-focused
- Mail handling
- File maintenance
- Processing expenses
- Word processing
- Spreadsheet development
- Meeting planning
- Typing [number] words per minute
- Travel arrangements
- Financial services support
- Customer service
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Customer engagement
Languages
English
Full Professional
Timeline
File Room Supervisor Financial Assistance
Province Of Prince Edward Island
06.2015 - 01.2019
Administrative Assistant
Family Violence Prevention Services, Province of PEI
01.2013 - 06.2015
Administrative Assistant to Invention Team
Child Protective Services, Province of PEI
01.2012 - 01.2013
Front Desk Receptionist
Central Queens Family Medical Centre
08.2010 - 09.2012
Receptionist
QEH Diagnostic Imaging Deptment
03.2003 - 04.2010
Human Resources Management
Academy of Learning Career College
Medical Administrative Assistance
Academy of Learning Career College
GED -
Academy of Learning Career College
Telephone Ediquette
Tourism of PEI
Customer Service Excellence
Tourism of PEI