Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Cerniglia

Fresno

Summary

Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.

Overview

20
20
years of professional experience

Work History

Human Resources Manager

Peachwood Medical Group
Clovis
01.2018 - 05.2025
  • Identified, screened and interviewed potential employees.
  • Led conflict resolution efforts to maintain a positive workplace culture.
  • Ensured compliance with labor laws and healthcare regulations in HR practices.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.

Medical Office Manager

CCFMG
Fresno
06.2017 - 01.2018
  • Managed daily operations of medical office, ensuring smooth workflow and efficiency.
  • Monitored inventory levels of supplies necessary for daily operations of the office.
  • Reviewed employee time sheets for accuracy before submitting them for payroll processing.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Facilitated communication between physicians, staff, and patients to improve service delivery.

Operations Director of Billing

McKesson
Fresno
10.2016 - 06.2017
  • Oversaw daily operations of billing department, ensuring compliance with regulations.
  • Implemented process improvements to streamline billing workflows and reduce errors.
  • Assisted in developing reports to track billing performance metrics effectively.
  • Participated in meetings with other departments to discuss billing-related topics.

Administrator - Business Operations

Denver Back Pain Specialists
Greenwood Village
02.2012 - 12.2015
  • Assisted in the development of operational budgets and forecasts.
  • Prepared monthly financial statements for review by executive team members.
  • Organized special events such as conferences, seminars or workshops.
  • Analyzed financial data to identify trends and recommend improvements.
  • Reduced accounting errors by revising financial reporting and reconciliation processes.
  • Implemented business processes to streamline daily operations and increase efficiency.

Collections Account Manager

Quest Diagnotics
Sacramento
07.2008 - 12.2011
  • Communicated with clients via phone and email regarding overdue accounts.
  • Analyzed aging reports to prioritize collection efforts on high-risk accounts.
  • Maintained accurate records of collections and customer account status.
  • Participated in weekly meetings with management team to discuss collection progress and performance metrics.
  • Implemented payment plans for clients to facilitate timely collections.

Medical Billing Coordinator

Peachwood Medical Group
Clovis
05.2005 - 07.2008
  • Reviewed claims for coding accuracy.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Submitted electronic and paper claims to insurance companies.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Trained new staff on billing procedures and software usage effectively.

Education

Medical Coding

AAPC
Parker, CO
04-2012

Some College (No Degree) - General Education

Coastline Community College
Fountain Valley, CA

Skills

  • Recruitment and hiring
  • Employee onboarding
  • Conflict resolution
  • Labor law compliance
  • Performance assessment
  • Communication skills
  • Interpersonal skills
  • Staff management
  • Dispute mediation
  • New employee orientation
  • Employee support
  • Payroll coordination
  • Exit interviews
  • Employee handbook development

Timeline

Human Resources Manager

Peachwood Medical Group
01.2018 - 05.2025

Medical Office Manager

CCFMG
06.2017 - 01.2018

Operations Director of Billing

McKesson
10.2016 - 06.2017

Administrator - Business Operations

Denver Back Pain Specialists
02.2012 - 12.2015

Collections Account Manager

Quest Diagnotics
07.2008 - 12.2011

Medical Billing Coordinator

Peachwood Medical Group
05.2005 - 07.2008

Medical Coding

AAPC

Some College (No Degree) - General Education

Coastline Community College

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Cheryl Cerniglia