Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cheryl Bogdanek

Eaglesham,AB

Summary

My husband and I have been grain farming for over 35 years. We have 3 children, to help support us and the farm I decided to go to work once the youngest was in grade 6. I started out as a crop scout in our hometown. I've always been interested in helping on the farm and thought this was the best way to do it. My boss at the time was extremely encouraging to help me along my path. I have done numerous courses in the agricultural field.

Overview

19
19
years of professional experience

Work History

Pioneer Seed Salesman (independant)

Pioneer
08.2018 - 07.2023
  • Recorded accurate and efficient records in customer database.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Maintained current knowledge of evolving changes in marketplace.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Built diverse and consistent sales portfolio.
  • Tracked sales metrics to monitor progress towards goals, adjusting strategies as necessary for success.
  • Utilized market research to target key demographics and tailor marketing approaches accordingly.
  • Generated new leads through networking and attending industry events.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Worked closely with management to develop targeted lead generation campaigns that increased prospect pool size significantly.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Established strong rapport with customers, fostering long-term relationships and generating repeat business.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Enhanced overall brand image by professionally representing the company at various events and functions.

Chemical Seed Fertilizer Sales

Nutrien
01.2016 - 12.2016
  • Implemented innovative marketing strategies that led to increased brand visibility and customer engagement.
  • Compiled and analyzed data to produce reports.
  • Monitored and tracked budgets and expenses.
  • Improved team morale by fostering a collaborative work environment and providing regular feedback.
  • Worked in team environment to maintain high levels of productivity.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Created and maintained detailed records of all office activities.
  • Conducted comprehensive market research to identify untapped opportunities, informing strategic decision-making processes moving forward.
  • Input data into spreadsheets and databases.
  • Coordinated and scheduled meetings and appointments.
  • Increased sales revenue through exceptional customer service and relationship-building techniques.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Collaborated with team members to develop strategies in increasing customer satisfaction.
  • Managed multiple projects simultaneously, ensuring timely completion of all tasks while maintaining high-quality standards.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Provided ongoing support to clients, addressing concerns promptly and effectively resolving issues as they arose.
  • Regularly communicated with management to provide feedback and updates.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Processed returns and exchanges purchased by customers to provide assurance and manage expectations.
  • Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
  • Completed research, compiled data, and assisted in timely reporting.
  • Boosted client satisfaction by consistently exceeding expectations in project delivery and communication.

Crop Scout

Pioneer
05.2014 - 08.2014

Grain Merchandiser

Viterra
01.2007 - 04.2013
  • Verified products appeared at correct locations in proper quantities.
  • Negotiated contracts with suppliers and vendors for favorable product pricing, terms and conditions.
  • Delivered exceptional customer service by promptly addressing inquiries and resolving issues related to orders or shipments.
  • Managed day-to-day purchasing operations by successfully sourcing and securing goods and services such as raw materials and production components.
  • Maintained fully compliant and open operations with thorough business and financial records.
  • Cultivated a strong internal network across departments, fostering collaboration and information sharing crucial to overall business success.
  • Maintained compliance with regulatory requirements through diligent record-keeping and reporting practices.
  • Coordinated logistics for timely deliveries, ensuring customer satisfaction and repeat business.
  • Actively participated in industry conferences and events as a representative of the company, staying current on emerging trends within the sector.

Crop Scout and Sales

Agricore United
04.2005 - 01.2007
  • Provided valuable feedback on new agricultural products and technologies through well-organized field trials and evaluations.
  • Developed strong relationships with clients through consistent communication and prompt follow-up on recommendations made during scouting visits.
  • Actively participated in industry conferences or workshops to stay updated with emerging trends in agriculture that could benefit the scouting profession significantly.

Crop Scout

Agricore United
05.2004 - 10.2005
  • Reduced crop loss from diseases, diagnosing plant pathogens accurately through visual assessments and laboratory analysis.
  • Maintained records of crop yields, livestock and other essential farm data to track farm performance.
  • Participated in local events and activities to promote farm and build relationships with community.
  • Maintained detailed records of scouting activities, ensuring accurate tracking of crop performance over time for future planning purposes.
  • Contributed to a positive work environment by communicating effectively with team members and demonstrating a strong commitment to company values.
  • Inspected crops for signs of pests and disease to implement necessary control measures.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Education

No Degree -

Eaglesham School
Eaglesham, AB

Sales Training

Field Scouting Training X2
Regina, SK

Skills

  • Customer Needs Assessment
  • Lead prospecting
  • Contract Negotiation
  • Retention Strategies
  • Customer Relations
  • Sales expertise

Languages

English
Native or Bilingual

Timeline

Pioneer Seed Salesman (independant)

Pioneer
08.2018 - 07.2023

Chemical Seed Fertilizer Sales

Nutrien
01.2016 - 12.2016

Crop Scout

Pioneer
05.2014 - 08.2014

Grain Merchandiser

Viterra
01.2007 - 04.2013

Crop Scout and Sales

Agricore United
04.2005 - 01.2007

Crop Scout

Agricore United
05.2004 - 10.2005

No Degree -

Eaglesham School

Sales Training

Field Scouting Training X2

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Cheryl Bogdanek